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9 years ago
Yeah, there's been a few mishaps where I work and we have rights that customers seem to forget. I'm not saying the OP wouldn't be calm either, just, in my experience, cuz I actually work in Cust. Serv. the nicer a customer is, the more I am willing to do for them. Just some rather helpful advice for anyone who needs to go and get something out of policy dealt with. ;)
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