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puzzlezaddict
5 years agoHero+
@AJC20178 The next step is to test a new save in a clean game folder with no added content at all. If you don't get a crash, you can copy over your existing save and test. If the save takes place in an installed store or custom world, you'll need to reinstall that particular world, but don't add anything else.
You'll get a missing objects warning, but that's fine—you don't have to save your progress, and regardless, your original save will be intact in the old game folder. The point is to see whether a new save and your existing one crash in the clean folder.
If even the new save crashes, please run a dxdiag, post it somewhere like pastebin.com (no need for an account), and link it here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You'll get a missing objects warning, but that's fine—you don't have to save your progress, and regardless, your original save will be intact in the old game folder. The point is to see whether a new save and your existing one crash in the clean folder.
If even the new save crashes, please run a dxdiag, post it somewhere like pastebin.com (no need for an account), and link it here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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