Game freezing at Quit
Hi. After taking a hiatus from Sims 3 for a couple of years, I've recently been trying to play it again. It's always worked like a charm for me on Windows 7.... Fast forward to Windows 10. Just in the past couple months, I've googled everything I can about my issue and tried many different recommended fixes, reinstalled base game and EPs a few times, etc., with no luck yet.
Here are the problems I'm having with Sims 3, even with only the base game installed:
Freezing/"not responding" when installing downloaded item from TS3 store: item (supposedly) installs in launcher, get the "successful" pop-up window, click OK on pop-up window, it turns black with spinning blue circle and stays that way. Ctrl Alt Del to stop task, then go back to launcher and it is frozen and needs to be force-quit. When restarting the game, the item was not installed.
Then, I set the Sims3LauncherW.exe and TS3W.exe properties to compatibility version Windows 7. After getting the black screen in the "successful" pop-up, I'm able to Ctrl Alt Del to stop that task, and the launcher is useable (not frozen) when I go back to it, but the item has not been installed.
Basically, store items and worlds appear in my game Downloads folder, launcher freezes at the “you installed it correctly” pop-up, I “stop task” and go back to launcher, item shows the “installed” icon, but doesn’t show up in game. (When I restart the game, the same item doesn’t show the installed icon and it is not installed.)
Another more aggravating issue is:
Freezing upon Quitting game. Save game, then choose Quit from launcher and screen is black with blue circle and stays that way (Save and Quit does same thing). Pressing Ctrl Alt Del brings up Task Manager screen, but clicking on "Task Manager" pops me back to the black-with-blue-circle Sims screen and I can't stop task. The only way around this is to press Windows key and choose to restart my computer. (By the way, when pressing Windows key, I'm able to still close other apps from the taskbar at bottom, but not Sims 3. Can't alt-tab into any other screen or to desktop either-- it just stays on the frozen black Sims screen.)
Changing the game options to Windowed-mode (instead of full screen, which I prefer), at least allows me to use Ctrl Alt Del and force-quit the game without restarting the computer.
Any thoughts or advice?
Here are the problems I'm having with Sims 3, even with only the base game installed:
Freezing/"not responding" when installing downloaded item from TS3 store: item (supposedly) installs in launcher, get the "successful" pop-up window, click OK on pop-up window, it turns black with spinning blue circle and stays that way. Ctrl Alt Del to stop task, then go back to launcher and it is frozen and needs to be force-quit. When restarting the game, the item was not installed.
Then, I set the Sims3LauncherW.exe and TS3W.exe properties to compatibility version Windows 7. After getting the black screen in the "successful" pop-up, I'm able to Ctrl Alt Del to stop that task, and the launcher is useable (not frozen) when I go back to it, but the item has not been installed.
Basically, store items and worlds appear in my game Downloads folder, launcher freezes at the “you installed it correctly” pop-up, I “stop task” and go back to launcher, item shows the “installed” icon, but doesn’t show up in game. (When I restart the game, the same item doesn’t show the installed icon and it is not installed.)
Another more aggravating issue is:
Freezing upon Quitting game. Save game, then choose Quit from launcher and screen is black with blue circle and stays that way (Save and Quit does same thing). Pressing Ctrl Alt Del brings up Task Manager screen, but clicking on "Task Manager" pops me back to the black-with-blue-circle Sims screen and I can't stop task. The only way around this is to press Windows key and choose to restart my computer. (By the way, when pressing Windows key, I'm able to still close other apps from the taskbar at bottom, but not Sims 3. Can't alt-tab into any other screen or to desktop either-- it just stays on the frozen black Sims screen.)
Changing the game options to Windowed-mode (instead of full screen, which I prefer), at least allows me to use Ctrl Alt Del and force-quit the game without restarting the computer.
Any thoughts or advice?
