Forum Discussion
puzzlezaddict
5 years agoHero+
@jimbbq It has nothing to do with the OS you're running; even Windows players are seeing the 64-bit version in their Origin libraries. Check on origin.com just to make sure the issue isn't your Origin app.
It's also possible that your copy of the 64-bit version hasn't been added to your account yet. Someone from EA posted yesterday afternoon that the "entitlements" hadn't finished rolling out yet and that EA was aware a large number of players were still missing packs.
https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9646482#M8604
Having said that, if you still don't see the new version in your game library by tomorrow (Wednesday), please post in that thread so someone official can take a look. If your Origin ID is different than the one you use to post, list that too.
It's also a good idea to check the the specs of your Mac against the requirements of the 64-bit version. Not all Macs that run High Sierra support Metal, and some Metal Macs are under the minimum reqs, although they may still be able to run the game on lower settings. You can find the minimum and recommended specs here:
https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/m-p/9636105#M8517
It's also possible that your copy of the 64-bit version hasn't been added to your account yet. Someone from EA posted yesterday afternoon that the "entitlements" hadn't finished rolling out yet and that EA was aware a large number of players were still missing packs.
https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9646482#M8604
Having said that, if you still don't see the new version in your game library by tomorrow (Wednesday), please post in that thread so someone official can take a look. If your Origin ID is different than the one you use to post, list that too.
It's also a good idea to check the the specs of your Mac against the requirements of the 64-bit version. Not all Macs that run High Sierra support Metal, and some Metal Macs are under the minimum reqs, although they may still be able to run the game on lower settings. You can find the minimum and recommended specs here:
https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/m-p/9636105#M8517