Help! Can't log into my launcher
Hello all! I haven't played the sims 3 due to health issues for about a year. I did update origin and did all the game updates. Origin last month had me update my password. I can log into origin a...
Forum Discussion
"GraceyManor;c-17320722" wrote:
Have you tried resetting your password using the email you signed up with? It SHOULD be the same email and password that you login into this site with.
Edit: Instead of just clearing the cookies on IE, try resetting it.
IE-> Tools->Internet options->Advanced tab-> Reset
The launcher will always use IE even if you don't.And sometimes clearing the cookies isn't enough.
Edit: Also try restarting your computer/laptop
Edit: And you did make sure to clear IE's cache, not Edge right? two different things there.
I've been having the same problem since I uninstalled and re-installed all of my Sims 3 content and I cleared up the IE cookies but, yes, maybe this wasn't enough. Thanks for these steps, let's hope the problem doesn't persist.
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