Yesterday I got my new laptop (a Dell G5) and installed the Sims 3 on it. However, when I'm playing there's a horizontal line about 2/3 down the screen (maybe that's what you call screen tearing, I'm not sure). I turned vsync on, deleted all my mods, started a fresh save with only the base game and I think I also got it to recognise my card, but I'm not sure if I should add the "with Max-Q design" part (I didn't).dxdiag, if necessary:https://pastebin.com/d8GyYHQwThanks in advance. :)

Since the tearing continues then instead of Inspector, @chesterbigbird recommended RTSS Rivetuner to someone else with tearing issues. It seemed to do the trick for them. Download HEREIt helps with not only FPS, but smoother gameplay too according to her. You will need to keep this tool open in the background when you play the game in order for it to work. You can also set this to start up with Windows. Set frame rate to your refresh rate (60) application level medium. I've never used it before but you should be able to look up how to use it via Google search.

Thank you :) Unfortunately I won't be able to test it out until tomorrow but I'll get back to you as soon as I can.

RTSS is a good program for keeping the fps locked and also minimizing screen tearing which is what i think you have. :)

Thank God I’m not the only one having this issue. The line on my screen happens when I move the camera fast or spin my Sims around in cas. I got a new laptop after Christmas and I saw the line, I just ignored it thinking there was an issue with the installation. But then I took that laptop back (it was falling apart- manufacturing issues) and I got a new one. I still have this issue, I have NVIDIA geforce gtx. I wouldn’t worry about it, I’ve adapted to ignore it by now. Your laptop should be fine to download any new packs, I’ve downloaded 4 packs while having this problem. Hope this helps!edit: I just realised that you are using the Sims 3, whereas I’m using the Sims 4

@Amylsims - You may want to post about this on the TS4 Tech section of the forum if you haven't already, as you may have noted this is the wrong section. But TS4 is newer and, unlike TS3, it has its own functional fps limiter built in. You may be able to live with the screen tear appearing periodically, but it could be a symptom of a more serious problem if your fps rates are not staying capped as well.

Horizontal line on screen? | EA Forums

dorcsyful99
7 years ago
Version numbers are the exact same on the Dell website as in the dxdiag. According to the nvidia website (and geforce experience) there's a new 'game ready' driver so I'm installing that now.
dorcsyful99
7 years ago
Soo looks like the problem is with vsync. After updating the driver I mentioned above everything was fine, but the fps was somewhere around 350. Since the control panel didn't do the job earlier, I used nvidia inspector to force vsync. Now for some reason I couldn't even locate the control panel, so I used the inspector again and the line is back.

Edit: vsync is on in the control panel as well, I found it. :D
BGH22
7 years ago
Igazor does not play on Nvidia, I don't have windows 10 and don't need inspector for FPS. Maybe @SimplyJen knows and can help you further as to why you might have this line since it's only in this game
dorcsyful99
7 years ago
Okay, thank you :)
SimplyJen
Rising Spectator
7 years ago
Nvidia Inspector: Under Sync and Refresh along with vsync, try these settings:

Frame Rate Limiter 60.7
Triple Buffering on
Vertical Sync Tear Control Adaptive
dorcsyful99
7 years ago
I couldn't find anything like 60.7, so I left it on 60 like I did before, but still no luck :(
dorcsyful99
7 years ago
Tried RTSS. The only difference is that the line is now always in different places of the screen. Most of the time it's still 2/3 down, but it often jumps the middle or even higher than that.
chesterbigbird
7 years ago
"dorcsyful;c-16618270" wrote:
Tried RTSS. The only difference is that the line is now always in different places of the screen. Most of the time it's still 2/3 down, but it often jumps the middle or even higher than that.

Hmm very odd. have you checked the fps in game?
dorcsyful99
7 years ago
Yes, I always have FPS on in game, even when I know it's completely unnecessary :D I also noticed that it's only there in fullscreen mode, not in windowed mode. I'd be willing to compromise at this point and play like that, but I can only play in 1080p, which makes everything way too small on a 15 inch screen.
Nichaedemus
7 years ago
Hi,

Have you tried redirecting the laptop's video signal to an external monitor display, just to see if it makes any difference? Your laptop model should have an HDMI port available.