Forum Discussion
puzzlezaddict
5 years agoHero+
This is a common issue: the "entitlements," as they're called, for the 64-bit versions of your packs didn't get automatically added to your library. You'll need to contact EA customer support and request those entitlements; this is an easy issue for a support rep to fix.
https://help.ea.com/en/contact-us/
https://help.ea.com/en/contact-us/