Forum Discussion
6 years ago
Sorry to have left you hanging there, it's been a very odd couple of days on my end (odd even for the current real world situation).
The only unusual things I see from the fresh dxdiag is that your graphics card drivers are newer than the version of Win 10 that you are running, and your system is having trouble updating Windows. I can't say that would cause game lag necessarily, but perhaps you might want to address the Windows Update issues if you can?
The DeviceConfig.log is fine, your graphics card is formally recognized and you do not have the texture memory override. That report usually does get the version of Windows wrong since the game pre-dates Win 10, but it's odd to see it misidentified as Win XP. You mentioned having used compatibility settings, those should be undone entirely as they hurt the game more than they could possibly help it.
A few things I see that I forgot to ask before diving into hardware and system reports:
-- Which world(s) are you playing in? Does the jerky play/stutter vary depending on which world(s) you are playing and does a freshly started game in a known to be gentle world (Sunset Valley, Riverview, Twinbrook) play any differently, at least for a while?
-- Are you running the game at any speed other than the lowest (Normal)?
-- As per the usual lists of recommended things we can do to relieve stress on the game, have or do you play offline (not logged in at the Launcher or in-game levels), disallowed the in-game TS3 Store shopping experience, switched off the hidden object startup game?
-- You did mention NRaas mods, but do you have the often recommended ones in play that are specifically designed to help improve and preserve game performance? Those would be Overwatch and ErrorTrap as the big first two, then Register, Traffic, to an extent GoHere, and MasterController for its ability to do a Reset Everything from the Town menu at City Hall every few sim weeks or so.
The only unusual things I see from the fresh dxdiag is that your graphics card drivers are newer than the version of Win 10 that you are running, and your system is having trouble updating Windows. I can't say that would cause game lag necessarily, but perhaps you might want to address the Windows Update issues if you can?
The DeviceConfig.log is fine, your graphics card is formally recognized and you do not have the texture memory override. That report usually does get the version of Windows wrong since the game pre-dates Win 10, but it's odd to see it misidentified as Win XP. You mentioned having used compatibility settings, those should be undone entirely as they hurt the game more than they could possibly help it.
A few things I see that I forgot to ask before diving into hardware and system reports:
-- Which world(s) are you playing in? Does the jerky play/stutter vary depending on which world(s) you are playing and does a freshly started game in a known to be gentle world (Sunset Valley, Riverview, Twinbrook) play any differently, at least for a while?
-- Are you running the game at any speed other than the lowest (Normal)?
-- As per the usual lists of recommended things we can do to relieve stress on the game, have or do you play offline (not logged in at the Launcher or in-game levels), disallowed the in-game TS3 Store shopping experience, switched off the hidden object startup game?
-- You did mention NRaas mods, but do you have the often recommended ones in play that are specifically designed to help improve and preserve game performance? Those would be Overwatch and ErrorTrap as the big first two, then Register, Traffic, to an extent GoHere, and MasterController for its ability to do a Reset Everything from the Town menu at City Hall every few sim weeks or so.
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