4 years ago
Problem keeping store items installed
Hello Simmers,
I’m having problems keeping store items installed or perhaps getting the launcher to recognize them as installed. My game is from Origin and store items are from the sims 3 store website. I do not use CC items and the only mods I have are from nraas. The game is new from this summer.
At first, when I only had Riverview and a few free store items, it was easy as when I noticed they were not showing installed anymore I would rename the Sims 3 folder, redownload the the store items and install them and copy back the saves and library folders in the newly created sims 3 folder. But as I purchased more store items, this process took more and more time to accomplish.
I then noticed that when items were failing to show as installed in the launcher, two abnormal things could be viewed in the launcher. Under the content tab, all the items were there but instead of showing the picture of the item as an icon, it was only showing a box (similar to a cardboard box) and that in the installed tab only venues would show. i had found a solution when this happened. I discovered that if I closed Origin (not only X the screen but also close the Origin program running in the background) and relaunch the Sims 3 it would bring back the store items that were previously showing as not installed and the icons in the content tab were now showing as pictures instead of boxes. This worked for 3 months mostly on the first try and sometimes had to do it twice but the items would come back from uninstalled to installed. I figured there was a link problem between Origin and the launcher.
Just before Christmas (December 23rd), I purchased 2 expansion packs from Origin and installed them. Launched the game after this and store items were showing as boxes in the content tab and only venues (I have 4 of them) showing in the installed tab. Did my usual trick of closing Origin and relaunching the game but it did not work. Tried at least 15 times. Had to resort to create a new Sims 3 folder and redownload-reinstall all store items. I have a lot more though and this process took me hours. I followed the method mentioned in a thread by @ciane to install my store items but as I will purchase more from the store from DD the order wont work anymore.
Yesterday, when I launched the game, the same thing happened with boxes in the content tab and only venues showing installed. It took me 7 attempts of closing Origin and relaunching before it finally worked. I know for sure the will break down again forcing me to have to redownload and install everything......
What i would like to know is how to fix this and not have this happen. Would there be an easier way that would not take me hours to do. Are there files/folders that I can keep backups of to avoid having to redownload and reinstall everything. I must not be the only one this is happening to....... Any help would be appreciated !
I’m having problems keeping store items installed or perhaps getting the launcher to recognize them as installed. My game is from Origin and store items are from the sims 3 store website. I do not use CC items and the only mods I have are from nraas. The game is new from this summer.
At first, when I only had Riverview and a few free store items, it was easy as when I noticed they were not showing installed anymore I would rename the Sims 3 folder, redownload the the store items and install them and copy back the saves and library folders in the newly created sims 3 folder. But as I purchased more store items, this process took more and more time to accomplish.
I then noticed that when items were failing to show as installed in the launcher, two abnormal things could be viewed in the launcher. Under the content tab, all the items were there but instead of showing the picture of the item as an icon, it was only showing a box (similar to a cardboard box) and that in the installed tab only venues would show. i had found a solution when this happened. I discovered that if I closed Origin (not only X the screen but also close the Origin program running in the background) and relaunch the Sims 3 it would bring back the store items that were previously showing as not installed and the icons in the content tab were now showing as pictures instead of boxes. This worked for 3 months mostly on the first try and sometimes had to do it twice but the items would come back from uninstalled to installed. I figured there was a link problem between Origin and the launcher.
Just before Christmas (December 23rd), I purchased 2 expansion packs from Origin and installed them. Launched the game after this and store items were showing as boxes in the content tab and only venues (I have 4 of them) showing in the installed tab. Did my usual trick of closing Origin and relaunching the game but it did not work. Tried at least 15 times. Had to resort to create a new Sims 3 folder and redownload-reinstall all store items. I have a lot more though and this process took me hours. I followed the method mentioned in a thread by @ciane to install my store items but as I will purchase more from the store from DD the order wont work anymore.
Yesterday, when I launched the game, the same thing happened with boxes in the content tab and only venues showing installed. It took me 7 attempts of closing Origin and relaunching before it finally worked. I know for sure the will break down again forcing me to have to redownload and install everything......
What i would like to know is how to fix this and not have this happen. Would there be an easier way that would not take me hours to do. Are there files/folders that I can keep backups of to avoid having to redownload and reinstall everything. I must not be the only one this is happening to....... Any help would be appreciated !