Forum Discussion
7 years ago
"igazor;c-16692027" wrote:
Hi. This is a community forum and we are your fellow players here helping out other players as best we can. Thanks so much for yelling at us. ;)
You want to contact customer support. They don't live here, and they are the only ones who can reset your account from their end if that is what is necessary.
http://help.ea.com
I was actually yelling at EA ;).
I spent 6 hours trying to fix this last night. No dice. And I have no options of contacting EA customer support.
This is what happens. As you can see, I AM logged in on the launcher. Origin also has me logged in. If I try to reset password from the game itself, it also shows me as logged in (check my username and simpoints next to the pic of the Bohemian Garden!), but it still continues to claim that I am NOT logged in.
I had a chat with the Origin support last night, totally pointless and waste of time, they have no clue. Their socalled experts claimed that I needed to do a full system reboot. Hello?! I have rebooted my game over and over, I have reset my IE over and over, I have rebooted my computer over and over. And it STILL does this.
If they don't fix their (bleep), I demand every single cent back I have ever spent on this game and all the stuff from the store (and I own EVERY thing sims 3!). I was never asked if I wanted to run my game through Origin and it has given me nothing but trouble since someone at EA made that stupid decision. And sorry, but they cannot sell me a product and then change it so I can't use it and not give me back all my money!
I am still incredibly angry! Especially because I was streaming Sims 3 BEFORE changing a single thing I my settings in game and it worked just FINE! After changing the setting, I rebooted the game and then it imploded. And that can under no circumstances be MY fault! Not even changing the changed setting back has helped!
https://s22.postimg.cc/rovilqwfl/Stupid_Sims.jpg
https://s22.postimg.cc/himx2fjnl/Sims_Errors.jpg
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