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EA unable to grant me missing expansion pack after Account Merge
Hi, I had two accounts with registered expansion packs and I asked EA to do a merge. The merge happened and I was able to pick up all of the expansion packs from the previous account onto the primar...
Hey there FlyingPotato659
If you're missing a pack after an account merge, live support would need to review this further with you and manually grant that missing pack to your new EA account- this isn't something we can do over the forums as we don't have access to your account details.
If your other packs aren't working as well after a merge, those would need to be removed and re-added with live support so you can access them again.
Please submit a new help request on the site here to speak with live support about this merge- I'd also recommend attaching this forum conversation when you reach out there so the team has further details to reference.
