+No assistance from EA
Hi everyone, I hope this will be seen by someone from the assistance team. I purchased the sims 3 in 2023, everything was working well until I recently bought a new laptop. I installed the game, the same way I did with my older laptop, everything seemed to work properly until I went to launch the game. The first page of the sims comes up, and when I click on play, it brings me back to the EA app. This is an infinite loop: the sims page, play, the ea app, the sims page, play, the EA app. In conclusion, the game can't launch. I tried everything I could, the compatibility, desinstalling the EA app and the game, installing it back. It is always the same. I tried to contact EA with their assistance page, and they closed my demand wihout even reaching to me first. Obviously, there is no email on their page to contact them, so I truly am disappointed in their assistance service. Is there anyone who had that problem before? Any ideas on what is causing that infinite loop? Could someone from the assistance team contact me? Thank you!Solved40Views0likes2CommentsSims 3 won't run
I use the EA App and run Sims 4 ok. But I decided to have a walk down memory lane and play Sims 3 again. It gets as far as the 'welcome' screen but when I press the play button it just disappears and the game does not start. I have Windows 11 and a high spec laptop. I lowered my screen resolution in case that was the problem but it didn't help. Can anyone help? Many thanks.26Views0likes1CommentRückker von der Universität nach Hause funktioniert nicht
Hey Ich habe ein Problem und zwar folgendes: Ich spiele mit verschiedenen Erweiterungspacks unteranderem "Wildes Studenten leben" Ich habe momentan vier sims an der Uni (in einem Studentenwohnheim), alle sind fertig und wollen nach Hause reisen, alles funktioniert bis auf das nach Hause reisen. Das spiel lädt zwar aber kurz vor Schluss lädt der Balken einfach nicht zu ende und er geht nicht weiter. Bekomme aber immer noch das Ladezeichen als meine Maus angezeigt. Cache habe ich bereits bei EA gelöscht (öfters), hat nichts gebracht. Das die Sims die Uni einzeln verlassen bringt auch nichts. bekomme das gleiche Problem. Vielen Dank schon mal im voraus für Lösungsbeispiele!21Views0likes3CommentsRéparation
Bonjour, dès que j'essaie de lancer le jeu Les Sims 3 sur EA que j'ai acheté sur Instant Gaming, le message d'erreur : " Certains de vos fichiers sont corrompus, mais une simple réparation devrait régler le problème." s'affiche à chaque fois donc je ne peux pas lancer le jeu. Je fais que d'appuyer sur réparer le jeu mais le message continue de s'afficher. Que faire ?22Views0likes1CommentSims 3 - Expansion Packs
I have downloaded sims 3 on to my external hard drive using the EA app. I have about 9 expansion packs. These all download just fine but when hit the main menu launcher the game doesn't show me the other worlds that the expansion packs come with. Not to mention that if I click on the base game town and go into create a sim, the expansion pack clothes options are showing that they should be there but is just a blank cube where the clothing item should be. As well if i go to create a pet, it'll take me to the option in create a sim but again a blank space. I have tried to connect with EA help and haven't gotten any answers. I have repaired the sims 3, uninstalled reinstalled but it hasn't worked. I had no problem previously running the sims 3 when it was through the origin app. Any advice? I tried again today to reach out to EA but it isn't giving me the option to chat with an advisor.22Views0likes2CommentsSims 3 + MacOS Sonoma
For the past few weeks I've been trying to get my Sims 3 game(plus expansion packs) to work on my MacOS laptop. The game takes a lengthy time to load. However when it does, it just seems loop when it reaches the Sims 3 world menu. It'll say "connecting". Also the Sims 3 store that's a part of the menu screen is another headache. Because I can't log in. I changed my password, still didn't work. Any advice/solutions? P.S. The version of my laptop is 14.6.160Views0likes6CommentsHELP!!
I got onto my computer to play The Sims 3 for the first time in a handful of months. When I opened the app, ALL my sims games are GONE! I own the base game and a bunch of bundles which were registered with my account. I have checked my ban status, no problems. I have cleared the app cache, didn't work. I have signed out and back in, didn't work. I don't know what happened. My friends are all gone from my list too. Could I have been hacked? What could have happened? Please help!