Sims 3 DLC in EA App but Not in Sims 3 Launcher
I have bought my DLCs for Sims 3 in the past from authorized sellers. I still have the discs and keycodes too, however when I try to install my DLCs, even though all of the DLCs are marked green on the EA app only 2 of them are shown in the Sims 3 Launcher. I have tried repairing the game from launcher. It was working fine a year ago but now it appears to be stuck. Is there any way to fix this issue?
Sims 3 won't work on windows 11
I just saw that Ea is running a sale on Sims 3 products but Sims 3 won't work on my windows 11 pc. Do we have a way to fix this yet? I tried to contact Ea only to find an Ai bot who can't figure out anything. just ran me in circles. Is there a way for me to play sims 3 on my new pc. ?? Any help?!How to recover my lost Sims 3
I used to play The Sims 3 a long time ago, and I also have 18 expansions. Now I want to play it again. I installed the EA app, previously I had Origins. The problem is that when I go to redeem the code, I find the game, but when I click confirm, it says it's already been redeemed. When I searched for the game in the search bar, it didn't say install, but buy. So I deleted the game folder from my computer, did the EA app recovery, and went to the official The Sims 3 website, but I can't reinstall my game. I'm absolutely sure the email I used previously is the same one I used to log in again. Please help me, I'm desperate!!!!!
Sims 3 keeps freezing randomly for a few seconds (help)
Game keeps freezing every 10 secs for 5-10 seconds. The game has worked perfectly fine on my pc before, and even on my old worse laptop. I have a 3060rtx pc and 48 gigs or ram. It can run far more complex stuff then sims 3. Im not sure why this new family I started broke the game. I’ve tried reset sim, turning down graphics, refresh rate. Nothing works. It’s not like it’s lagging, it’s just freezing randomly. Anyone know what to do? There are two sims in the family and one cat which I made in cas they are in a small made home I didn’t build in costa del sol. I have played in this world before in the same house with even more sims on a less powerful laptop. I have a gaming pc now. its a new save im just confused due to it working fine on an old dying worse gaming laptop but my new powerful pc is having issues. And it wasn’t freezing until around the time I put a bird cage with a bird in the house on the porch.[Current Issue] Sims 3 "serious error" when loading save
Overview "A serious error has occurred while loading [world name]. It is strongly recommended that you restart the application." This error happens when the game is unable to load the save. There are three known causes, the first more common than the others. The game can't write to the user folder The world the save takes place in isn't installed properly The save is too corrupt to load properly To distinguish among these types of errors, try to load a new save in the same world as the save that threw the error. If it works, you likely have the third issue. If the new save doesn't load, try starting a new save in Sunset Valley. If it works, you likely have the second issue. If it doesn't work, you likely have the first issue. The short version At the moment, this error is usually OneDrive-related, and pausing syncing doesn't help most players. So you may need to stop OneDrive from touching your files at all. Please see this section of the guide for further information, under the spoiler: How to get rid of OneDrive Workarounds 1. The game can't write to the user folder jump to: OneDrive-related issues jump to: antivirus-related issues jump to: other causes When loading a save, the game needs to copy the save data into Documents > Electronic Arts > The Sims 3 > CurrentGame. If it cannot, it typically throws the "serious error." Common causes of this block are OneDrive, an overly protective antivirus, and other assorted permissions issues. OneDrive Currently, the most common cause of the "serious error" is OneDrive blocking access to Documents and therefore preventing Sims 3 from writing to the user folder inside. This is only possible if your Windows account's Documents directory is inside the OneDrive folder. (Your computer will have several Documents folders, but only one is the directory.) To find the location, search in Windows for Command Prompt, open it, and enter this command: reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal" If the file path includes OneDrive, that may be the problem. (Otherwise, see the Antivirus and Other sections below.) For possible OneDrive issues, try pausing syncing. This is not a proper fix, but it's a useful test and interim workaround. To see the option, right-click the cloud icon in the lower-right corner of the screen, or it may be hidden in the Tray (^ icon). If this doesn't help, or you'd like a permanent fix, you may need to move your Documents folder out of OneDrive. If you don't want to do this, or you'd rather test first, an alternative is to create a new admin Windows account and try playing there. Make it local—don't link it to your Microsoft account or any email address—and OneDrive will not be in the picture. If you can load a new save in the new account, it's fine to keep playing there. Or you can get rid of OneDrive entirely: If getting rid of OneDrive doesn't help, please create a new admin Windows account and try playing there, as described immediately above the spoiler. Antivirus An overly protective antivirus can block a program's access to Documents and everything inside. To find out whether this is the cause of the error, try disabling the antivirus, temporarily of course. If it fixes the issue, set an exception for TS3.exe (for an EA App install) or TS3W.exe (with the W, for a Steam install or a disc install that doesn't require the EA App). You may not see the .exe extension, but that's fine, it's the same file. The default location is one of these, depending on the install type: C:\Program Files\EA Games\The Sims 3\Game\Bin C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin If you don't know how to set an exception, google "set exception [antivirus name]" to find a guide. Or see this article for a few examples: https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html Other Causes The Documents directory could be in an unusable location. Or permissions could be broken on the Documents directory, or a folder inside. For more information, expand the relevant spoiler below. Move Documents to a new location: Broken permissions: ↑ 2. The world the save uses isn't installed properly If you can load a new save in a different world, but not in the world in which your main save takes place, that world is probably not properly installed. For Sunset Valley or a world that comes with an expansion (e.g. Twinbrook, Bridgeport), please clear the EA App's cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ and repair the game: open the EA App game library, and select Sims 3 > Manage > Repair. For a Store (e.g. Riverview, Dragon Valley) or custom (player-created) world, first uninstall it through the launcher's Installed Content tab. Then open Documents > Electronic Arts > The Sims 3 > InstalledWorlds and make sure the .world file for the world you removed is no longer present. If it is, delete it. Open Downloads, in the same Sims 3 folder, and delete the .Sims3Pack file for the world. You can reuse it if necessary, but installing with a new copy is more reliable. Finally, download a fresh copy of the world, install it, and try to start a new save in that world. If it works, the world is now installed correctly, and you can test your main save again. ↑ 3. The save is too corrupt to load properly If you can load a new save in the same world, but your main save throws the "serious error," that save may be too broken to use, but there are a couple of steps you can try. First, open Documents > Electronic Arts > The Sims 3 > Saves, and you'll see a folder with your save name plus another folder with the same name and a .backup extension. For example, you might see SunsetValley.sims3 and SunsetValley.sims3.backup. Rename the save and delete the .backup extension (e.g. SunsetValley1.sims3), and the save will be available to load from the Main Menu. If you can load the backup save, it could still be corrupt enough to be unusable later. So as soon as it loads, use "save as" to rename the save so that your backup is preserved in case you need it later. I would also strongly recommend seeking out mods, specifically NRaas ErrorTrap, Overwatch, and MasterController, to try to repair any corruption. ET and OW do their work in the background, with no need for player input; MC does nothing unless you use it to issue a command. Once the save loads, let the game clock run for a few sim-minutes, then click City Hall and select NRaas > MasterController > Town Options > Reset Everything. This may take a few minutes, depending on the speed of your computer and the complexity of the save. When it's done, wait a few more sim-minutes, then "save as," quit, reload the game, and continue playing. If you cannot load the backup save, start a new save in the same world, pick a premade household, play for a few sim-minutes, save your progress, and quit. Open the folder for your backup save, right-click the .nhd file for the world the save takes place in, and select Copy. Open the folder for the new save you just created and delete the .nhd file for that world. Right-click and Paste the .nhd file from your backup save. Then try to load the "new" save. The thumbnail at the Main Menu won't update, but if you can load the save, you'll see your previous save, not the new one. If your sims have traveled to other worlds in the previous save, and you would like to preserve that progress, you'll need to copy over the .nhd files from those worlds as well, and the TravelDB.package file. But please test first with only the homeworld's .nhd file. I would recommend the same mods as above in this case as well. Saves that are almost too corrupt to load won't last much longer without help. ↑ If you need further help with this issue, please post in this thread. State which of the three problems you have, from the list at the beginning of this guide, and what troubleshooting steps you've tried already. ↑
There was a Problem... See the Log for details,,,
NO LONGER CAN PLAY SINCE SOME LEGACY UPDATE (Think some shop/store combo deal? Either way (Sims 1, 2, and 3 combo)) Old solutions do NOT WORK for me. NOTHING DOES. Also, any Origin version no matter what forces me to EA App so using Origin temporarily even isn't possible. 72 hours played almost 73, now nothing. Cleaned Registry entries of Straggler Sims3 anything. I have no other straggler Sims 3 files or folders ANYWHERE that I can find. Reinstalled after Uninstalled - No help. EA App. Grrr. No, I don't have Sims 3 bought on my Steam yet ~ and I should NOT need to for a problem caused from EA's own end anyways; so I can't check that to see if it gives me the same "message" And before someone tells me to See the Log, it is Non-existent. There is NO log to check. Uninstalled for now since it's just a digital paperweight of space that does NOTHING besides hog Gigabytes now. How long has my gave stopped being playable now? A year or more...
MacOS menu bar is showing while I'm in fullscreen mode Sims 3
A few days ago I pressed by F3 key while on sims 3 because I wanted to look at other desktop real quick. After I did that my Sims 3 game went into a "windowed" mode (I made it back fullscreen after) but it's still been showing a grey bar ever since and it's really frustrating to play with that. I included some screenshots showing when it was in fullscreen (no grey menu bar), in fullscreen showing a menu bar, and windowed more showing 2 menu bars Things I've tried that didn't work (I'm also on M5 Air with Tahoe 26.4.1 if that helps): Matching my Mac display settings with ALL the display settings Sims 3 has Setting my Mac settings: "automatically hide and show the menu bar" to "in full screen only" and also enabling "displays have separate spaces" I tried the cmd+enter and option+enter (or f can't really remember), and when I do that I go back to actual windowed mode, but this time another grey menu bar pops up on top of the previous one. When this happens, I press the keys again and it takes me back to fullscreen, but still showing the menu bar. :/ Also I tried to simultaneously change my displays while in windowed and fullscreen and it doesn't do anything Tried to readjust my options.ini setting fullscreen to 0, then back to 1. Also trashed it so the game generates a new one. Repaired Sims 3, uninstalled sims 3 and the EA app + deleting cache files Deleting TS3 folder Making a new user account on my Mac, restarting, turning on and off
400 - Bad Request
Has anyone run into this Launcher connection issue today? I saw a thread from about a month ago with folks experiencing the same issue. Seems like it has something to do with an EA/TheSims3 server error ... ? I also noticed that Edge (which I don't use) went through an update at some point. Not sure if that's related to the "400" issue, though. I've run though as many troubleshooting steps as possible like clearing cache, adjusting network settings, etc. (minus un/re-installing all my games), still no luck. I can still login to the Sims 3 website, but when I try downloading content, I get the message on the Launcher that "there was an error while downloading". And then there's the Log file info: 2026/01/21|15:22:30|assetId: 7476480|Exchange Download Failure. Download manifest server error.||||Build Version: 1.69.47.024017|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com| I can play the game no problem, but I was just getting started on cleaning up content I've had stored on the Exchange for more than a decade, and it's looking like it has to be uploaded through the launcher for me to even get the packs in an accessible format to clean them. I hope it's resolvable, and I really hope it won't take weeks/months like what others have experienced 😓
