I made 3 cases to ea help but as always they were no help please if your someone from ea can you please add it to my library I just want to play my game if you cant please for the love of God give me a refund
Community ManagerHey there 0N1N0
Have you been able to speak with live support yet, or are your chats not connecting you to an advisor?
I have not been able to speak to an advisor thank you for speaking with me your the first person from ea that has acknowledge my problem
I haven’t
I have not spoken to an ea advisor Im sorry if Im repeating this its just it wont show me my messages on my screen
I have not been able to speak with anyoneee
Can you please give me help
hi no I not yet been given a chance to speak with live support
I have not been able to speak with anyoneee
No I have not
No I haven’t
i have not😢
I have not
To give you more context I’ve filed several cases now but not once did I get contacted by an advisor it would be wonderful if you could help me with this cause ea help I think is broken rn it’s not sending me access key to any of my cases it won’t even resume my case
hi no I havent
Community ManagerThanks, it sounds like the live chat hasn't been connecting in that case- please try creating a brand new help request on the site to speak with someone over live chat. If you're still not connecting, clear your browser's cache, or use a different web browser and try again.
