No longer answering
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How to find your post and my answer (only major posts)To find your own post, make sure you write down the page you posted on. My answer is most likely in my next post.
salivacocktail suggests to set a bookmark for the thread and note the page numbers in the description. You can edit the description with more page numbers should you post more.
I'll be linking all my answer post in here, including page number.
If I said,
I'll add, make sure it gets added. Search the first page to find your name and make sure I understood what you were trying to say. If you reported more than once, your name should appear next to each issue (except for the more common, smaller ones). If you're not happy with what I wrote, please restate your issue with all the info.
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Page 5InfoPlease include the following info to your post
I can't help you properly if I don't have this info and it's a pain for all if I have to keep getting back to people.Since adding everyone to the first page proved to be way to much work for me, I would like to ask you to either repeat your info with every new bug report or link post you had it in before. To get the link of an individual post, right-click on the little notepaper next to the date on top of your post and copy the link.
Everyone1. Are you using mods (Please answer with: Yes, Never, Removed)
--> It's essential that stuff is tested on vanilla games so remove your mods before reporting a bug.
2. Are you using custom content (as in clothing and objects) ?
3. Do you have Into the Future or just the Patch ?
4. Which Patch Level are you at ?
5. Did you start a new game or are you playing an existing ones ?
6. Did you transfer an existing Sim over or are they new/Pre-Made ?
7. What town are you currently playing ? EA or Custom ?
8. What is your Operating System (Mac, XP, Vista, Win 7) ?
9. Do you have the download or DVD Version of the game ?
10. Are you reporting for the Future-World, Uni-World, Home-World or WA-World ?
Lagging/Freezing or any other issues of more technical nature--> Should be posted in technical. See some tips in my blog:
Lags & Intermittent Freezes--> Turn off the interactive loading screen in your options.
--> You need to re-apply any changes you did to your graphics rule files
- What EPs do you own
- Some basic Info about your Computer (please NO DxDiag, they are too long for this thread). Processor, Amount of RAM, Graphic Card and Operating System (Mac, Win 7, Win XP, …) ?
- Do you have a 32 or 64 bit Operating System ?
- Do you use any Store Premium Content ? If so Which ones ?
Graphical Issues- Some basic Info about your Computer (please NO DxDiag, they are too long for this thread). Processor, Amount of RAM, Graphic Card and Operating System (Mac, Win 7, Win XP, …), especially your graphic card
- Do you have advanced rendering on (Options - Graphics)
- What date has your graphic card driver
- If you are unsure where to find this info, read this:
Finding Devices and Updating Drivers--> Should be posted in technical.
--> You need to re-apply any changes you did to your graphics rule files
Serial Code IssuesDO NOT GO HERE! Contact Customer Support!