EA had already lost two sales to me of World Adventures and Late Night. Why? Because I read reviews of the games and the glitches and poor performance. I didn't buy them then and I still won't buy them now.
Documenting the problems, showing the images of all the things that can and do go wrong can also dissuade potential customers. It's not just buggy, it's THIS buggy, as the customers browse the photos.
There are dates associated with my screen shots, so on that particular day that I took the shot, that is what happened. Yes, it could be fixed, and then I would have a record of past bugs, things that don't happen anymore.
Did I KNOW whether or not World Adventures and Late Night would perform poorly on my computer? No. But I wasn't willing to chance it, based on the reviews.
If I had seen the photos of what can go wrong before buying the base game and Ambitions, I wouldn't have bought them either. But I didn't have those problems when I started playing back in December. They happened later on, with the last updates for the game(s).
It's another reason to document with photos. Save other people the expense and frustration. And if EA notices their sales plummeting, they'll have a real good idea why. It's their own fault, and they aren't doing what needs to be done.
The more screen shots there are out there of the big problems, the more likely they will come up in a search, and the less likely people will want to buy the games.
EA already has our money. But they won't get anymore of it from me until this current game works. And there's no reason for anyone else to spend money on a seriously problematic game.
Places that might let our voices be heard would be on game review sites. They'll be reviewing Medieval and Generations. The game review sites will probably have problems, just like many of us. And that will scare off a whole bunch of potential buyers.
My own review would be "It would be a lot of fun if it worked right."
