I purchased the sims 3 expansion pack generations and it says that I own it but it didn't download and there is no download button edited title for visibility; merged thread with 14 Me Toos. -puzzlezaddict

Edit: For anyone currently seeing this issue, please first make sure the EA App is up-to-date: Exit out of the EA App if it's running, or end it in the Task Manager. Open the Task Manager and end the EABackgroundService, under background processes. In a File Explorer window, open C:\Program Files\Electronic Arts\EA Desktop\EA Desktop. Double-click EAUpdater.exe to run it. If this doesn't help, see below. @esonic46 Try creating folders for the missing packs, to see whether the EA App will repair those packs once they're "installed." Open the Task Manager, and if the EA App or EABackgroundService is running, end it. Open the game's program files, either in C:\Program Files\EA Games\The Sims 3 or a custom location if you chose one. Create a folder for each pack that won't install. Pack folders are labeled by type and release order, for example Seasons is EP08. Copy the contents of another pack's folder into the one(s) you created. It doesn't matter which one; the point is to have data inside the folder. Clear the EA App's cache. Repair the game: in the EA App, select Sims 3 > Manage > Repair. Hopefully the App will repair the packs, replacing the other packs' files with the correct ones. I don't actually know whether this will work, so let me know either way.

New Sims 3 expansion: says in-game content, can't install

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