Forum Discussion

Hero+

14 years ago

Pets Bug Thread

That patch is here and there are actually lots of fixes.

The manual Patch can be downloaded here: Patch 1.29 (850 MB)

I myself will not continue to compile this thread. See page 119 for details.

If anyone want to compile in a new thread, I'm happy to link. Post or have someone post the link in my comments. If you guys want to continue here and help each other, that is fine of course as well, I'm just retiring from it.

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Before updating your game and/or installing the new EP, please make sure to follow these steps:

NEWS: In Preperation for Pets
TUTORIAL: What to do before patching
FAQ: How do I uninstall a Mod/Hack ?
In Preparation for Pets -- Things you should do and check before installing the EP -- Start today

Ask here, if anything is unclear. It will help you avoid most patching problems.

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Please post your crashing issues in this thread: The offical sims 3 pets crashing thread. This one is about GAMEPLAY bugs

Please remove your mods before posting. Even if they say they are updated. You can only be sure something is a EA bug if you play a vanilla game.

There is no need for reading this whole thread but please check my posts on this first page if your issue has been reported and only post if you have extra info to add.

Remember that the patch will make your game 'EP' ready. Most of the bugs (unless they are specific to functionality of the EP) and fixes will also apply if you only have the patch and NOT the EP.

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Please post the info asked in the second post and I'd appreciate it if you follow the rules

Rules
1. Please DO NOT VENT in this thread. If you are not happy with the game, post in another thread that most likely will pop up or start your own. I will need to read through all posts and venting will make me skip your post. Make your statement as calm and informative as possible.
2. Don't post things like: It doesn't work or I got an error message. I don't know how to help you with that. Describe as accurate as possible what you tried and what your problem is. Post any error messages you receive as you seem them (screen shots are great)
3. Make sure that you have removed ALL your custom content, especially mods for they are most likely not compatible anymore. This also applies if you are only getting the patch. Check with the creators before putting them back.
4. You can also post your bugs/problems if you have not but the expansion but updated to the newest patch.
5. Please do not post any technical issues like crashes, graphic card problems or incompatibility messages. They go in the technical section of this forum and there are people there that can better help you than me
6. Please read the compiled lists to see if anyone has posted before and if there's a solution to your problem. I will try to keep links so you can go to the post of the person for extra info but that might prove difficult if lots of people have the problem. If you have extra info to add, please do so. Also let me know if you feel that I have misinterpreted your post.
7. Also consult my blog at Crinrict's Sims 3 Help Blog to see if you are running into an old problem that already has a solution
8. You may also post any fixed bugs or solutions you might find.
9. Please do not link to another post if you have already posted somewhere else. Copy/Paste your post and add the link as extra info. This forum will probably be a pain to navigate again and if I don't have to go consult other threads to what might be your problem, that's a huge relieve.
10. Keep in mind that I'm in a different time zone than most of you guys. Be patient, I will try to answer anyone (except venting posts).
11. If you are replying to a question of mine, please quote your problem/my question or recap in short. It will help me tremendously if I don't have to go back to see what your problem was and I can't keep them all in mind.
12. Check your game if you have any old cc-framework leftovers and remove.
13. Please don't send me Friend Requests. I won't accept.
14. Please don't post: I don't have the time to read all this. I find that rather insulting because it tells me, you didn't even bother to read the first post. I'm taking MY time to help you guys out and I'm not compensated by EA for this so the least you can do is read the first few posts before making your statement.
15. Please do not edit your post to add extra info to it unless no one else has answered you. I'm not going back in reading the thread, so I might miss extra info. Simply make a new post and restate your issue.

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Important Links
- Generations Bug Thread - Please see compiled list on first page before posting
- Late Night Bugs - Compiled List in first two posts (this thread has tons of info in the first post that I’m not going to repeat. Please read there)
- TS3 + EPs & SPs - Known Glitches & Causes
- FAQ: Bugs & Patches
- Generations-Patch & existing Mods/Hacks
- FAQ: What files should I backup ?
- Twallan's Mods
- Finding Devices and Updating Drivers

Origin
Make sure your Origin is up-to-date (if you are using it). The current version is 8.3.1.9 – 108188. If your Origin is not at that version and you are not prompted an update, you will need to uninstall and get the newest version here: http://www.origin.com/us/about

Crashing Issues
Crashing issues are mainly technical and belong in the technical forum. carlymichelle has made a thread here: The offical sims 3 pets crashing thread. Please post in that thread if you have any crashing issues.

Here's some things you can try: ERROR: Game Crashes (CTD)

DEP Information
If you are experiencing crashes after load screen or after a few minutes of game play, it's most likely a DEP problem. The game has now a new .exe file in your base game folder. Make sure to add the following new files to your DEP:

TS3W.EXE in your base game\bin folder.

Problems with the Installation Codes
For people with the limited edition there seesm to be an issue with the codes getting switched. The code on the red paper is your installation code. The code on the white paper that says it's for pets is actually your limited content redemption code. If you have troubles, please refer to this thread: The codes got switched around! (An edit for pets Plus people) (Thank you KaraDarkholm for posting)

Problems with the downloadable Store content
Please refer too this post: Issues with Limited Edition Game Shop & Origin Costumes - ♦ Please Read ♦

MAC Users
If you have any Mac-related issue, please read and post in this thread: Graphics glitches, Lion 10.7.2, the Intel 3000 HD Graphics card and patch 1.25 - GURUS

Freezing issue where horses are involved. Please post in the Mac forum and if anyone want to open a thread there about it, please provide me with the link so I can put it here.

EA says they are working on it but it will be at least two weeks.

Things to try
- FAQ: Delete your Cache Files
- Move your family out and back in.
- Reset the sim ?
- TUTORIAL: Resetting the game to factory settings without Reinstalling
- TUTORIAL: - How to reinstall the game
- FAQ: How do I restore a backup file ?
- Move your Sims to a new town. Save them to the bin for that. Use Twallan's Porter if you don't want to loose the relationships.

A word on Mods/Hacks
It's ok to use them, I do too (I even recommend some of them), but please please, educate yourself about them. Don't just pop something in. There are many mods that conflict with each other and there are many mods that will be outdated with every patch (that's how it works).

Some of the mods need to be uninstalled in a special way but it will always tell you in the mod description if that is the case. So PLEASE read them and DO what it says.

Instructions how to install a mod can be found here: FAQ: How do I install Custom Content/ Mods ?
Instructions how to uninstall a mod can be found here: FAQ: How do I uninstall a Mod/Hack ?

Broken CC Objects
Many objects that have slots seem to be broken (actually the slots are). This is an issue that has per se nothing to do with EA, so I would like to keep the discussion about it out of this thread. If you want to know more about this issue or have some extra info, please use this thread: Slots broken on all CC, except store stuff

--> Please check TSR for a fix: http://www.thesimsresource.com/fixyourgame/

Update: As of oct. 27th this tool will no longer work if you haven't downloaded. You need to download a 3rd party demo to get a dll you will need for the TSR tool but as of now, that dll is no longer included in the demo.

If you have your Store content installed any other way then by downloading from the EA site and installing through your launcher then you will need to redownload the stuff from your purchase history and install again through the launcher. Otherwise the Store fix is not working.

If you 'acquired' your Store stuff through any other means, don't bother asking for help, buy it.

Deformed Pets
G33/G31 Graphics Card are pretty much confirmed at making your pets distorted. Either buy a new card or don't buy Pets. Read all about it here: Possible Incompatibility with the G33/G31 Graphics Card

Abbreviations used
MC = MasterController: Mod by Twallan
SP = StoryProgression Mod: Mod by Twallan
CC = Custom Content: cloth, objects, hair, etc from third-parties you add to your game.
DEP = Data Execution Prevention: Windows security feature.
AP = Apaloosa Plains, Pets Neighborhood
MTS = ModTheSims: CC Site
TSR = TheSimsResource: A CC Site

bug

zeekslider
14 years ago
TanyaRubirose wrote:
Minor glitch. It's just an annoyance.

Whenever you load a save file created prior to the patch that has not been saved since, all sims stop what they are doing, even if sleeping.

Just redirect them to what they were doing and the game has no further issues.
I had that happen with OLS, which I thought was odd...

...then I noticed my vampire wasn't sleeping properly in her bed. :roll:

EDIT: Speaking of which, I no long have a vampire to test with. Does the Cure work now or does it still only work half-way? I never did find that out.
crinrict
Hero+
14 years ago
Guys, could you please start reading the first post and provide the info asked there

@Janellewashurr: On the list. Possible conflict with the spell book

@SuperBlondasse: Good to hear

@smjjames: I'll add

@crazylilelf8106: Thanks for the report

@Nirar22: Thank you. I think it's just having the patch that gives issues

@duhh654: Please provide the info asked on the first page. Thank you

@Wai_Te_Ata: It would just be for testing purposes. If you don't mind mods, install overwatch. It seems to help with the issue.

@kdluvshersims: Ok. So Origin has an even higher number than I'll put. I'll change. You should not move Sims with moveObbjects on, especially not from one level to another or you will get the sink in floor issue. Reset them before continuing and thank yo very much for the gift.

@Spottedscar: Your computer is not really up-to the game. 2 GB of RAM is just not enough, especially with pets. This is all I can tell you, if you need more info on your Computer, you should post in technical.

@Chelsea88: That's all I have on lags atm: http://crinrict-help.blogspot.com/2011/04/bug-lags-intermittent-freezes.html
Since it's a new game and you have a good computer I don't know what could be causing it though.

@zanesaaomgfan: What Zeek said or please post in technical

@Kimmehv: Could you remove the bath tub and try again ? I'll add the error though.

@Birdkitty: Just to be clear, you took all your cc out and still have the error ? Did you try different cribs ? I'll add if it's not a cc crib.

@celebwhiz: Technical issues. Please post in the mac forum

@KieraEmbers: Any mods ? If so take them out and delete your cache files and try again

@cutie9676: Take out the cc patterns and try again

@SariJane: Any mods ? If so take them out and delete your cache files and try again. If not, try this: http://crinrict-help.blogspot.com/2011/06/tutorial-resetting-game-to-factory.html and if you still have the problem, report back and I'll add

@LoliJRockGamer: It's resetsim firstname lastname and it should work

@tigerlily319: Try resetting the pet

@DreamerKairi: Please provide the info asked on the first page. Thank you

@catloverplayer: Don't think that's new. I don't think the diner has that option. I'll add the ice cream truck on.

@Zeevah: Any mods in your game ?

@Evalen: Invisible fish is already on the list. Aside from that, your computer might not be able to run pets. 2 gb of RAM is just not enough. Did you install any custom worlds ? CC that comes with a world can't be uninstalled before the world is uninstalled.

@Rainawater: What graphic card DO you have ? There might be others that have problems
klavender
14 years ago
DISRUPTIVE FREEZING ISSUE IN GAME

I'm on a mac, and my game freezes completely every time I try to make a horse in create a pet. The graphic of the horse never even appears, and I have to force quit the entire game. The same issue occurs if I try to open a pre-made horse from the sim bin. I had the same issue with the create a pet demo, but thought that this glitch must be confined to the demo.

Please help me correct this, as I am very unhappy about having paid for the game, yet being unable to access an important portion of it.
Kittyberrychan
14 years ago
bigdaddyokenjb wrote:
I was reading this post and didn't see anything, my game freezes....just freezes. What should I do? I can play for a little bit then WHAM freeze

Save every 5 minutes or so, should help until you can fix the problem.
FitoBoy13
14 years ago
I was suppose to get my game yesterday, but the UPS guy got into an accident, he is fine - but while waiting for the game to come, I came on here, and read the horror stories about the glitches, and the problems with the video cards. I read the pre cautions by Crinrict which helped.

So what I did before the new game arrived, I took out my entire Mod folder that holds my CC, and placed it on the desktop. Then I uninstalled all my EP, and SP and the base game, and reinstalled to make sure that I'm starting with a clean no CC whatsoever within those files in EA directory. Insalled the patches, then I downloaded the EA store items, but exluded the old library that holds the spell book (read that caused some problem).

Got my Pets Limited Edition today, and installed it - qued up the game, and I have not glitches of weird lookin' animals, my game runs smoothly without freezes, I played for 4 hours straight.

The only problem I have which seems everyone is having is trying to teach my dog to hunt. It stops at the first level bar, and doesn't go any further, but other than that my game runs much better, and faster - and I'm pretty happy.

My System:

Processor: Intel Core 2 Duo CPU E7600 @ 3.06Ghz(2 CPUs)
Memory: 2012MB Ram
Video Card: NVIDIA GeForce 8500GT

I have all Expansion & Stuff Packs Sims 3
zeekslider
14 years ago
Just posting some of the "big" bugs I found...

- Selecting Wallpaper/Wall Textures saved in Collection Folders negates the ability to pick either single tile or all tiles when placing on surfaces. This also applies for floor tiles. Best not save any of either to the Collections Folders. (Build/Buy Mode glitch)

- Burgler appeared immediately after commanding dog to Guard House. Burgler still stole stuff despite being spoted. Aren't they suppose to run away if they are spotted? I remember seeing that happen before. (Gameplay) [NOTE: I'm chalking the Burgler Summon to random luck, as I've tried to duplicate this with no success. The issue being reported is the Burgler still robbing a house after being caught by the homeowners.)

- "Mark as favorite Sleeping Spot" doesn't work. Pets sleep wherever they can. Priority goes to shelters, then beds, then the floor. "Mark as favorite" should take top priority, but doesn't.
-->Apparently, horses suffer the same issue. Priority should go to the Box Pen before falling asleep where they stand.

I also would like to confirm that I do have the Hunting Skill bug, but have not uninstalled the Spellbook on principle (EA should have not made this DLC be so buggy even if I am using it only to summon Sims) and because of reports I've read where even after uninstalling it, Hunting doesn't work. I'll be deleting my cache tomorrow and trying again.

Incidentally, the Spiral Staircase bug I had before I installed Pets is gone. Everything works now.
elf8106
14 years ago
azul662 wrote:
I was suppose to get my game yesterday, but the UPS guy got into an accident, he is fine - but while waiting for the game to come, I came on here, and read the horror stories about the glitches, and the problems with the video cards. I read the pre cautions by Crinrict which helped.

So what I did before the new game arrived, I took out my entire Mod folder that holds my CC, and placed it on the desktop. Then I uninstalled all my EP, and SP and the base game, and reinstalled to make sure that I'm starting with a clean no CC whatsoever within those files in EA directory. Insalled the patches, then I downloaded the EA store items, but exluded the old library that holds the spell book (read that caused some problem).

Got my Pets Limited Edition today, and installed it - qued up the game, and I have not glitches of weird lookin' animals, my game runs smoothly without freezes, I played for 4 hours straight.

The only problem I have which seems everyone is having is trying to teach my dog to hunt. It stops at the first level bar, and doesn't go any further, but other than that my game runs much better, and faster - and I'm pretty happy.

Did you add back your store content? The spell book is installed separately as an object. If you added back your store content by replacing the folders which held them, then there's a chance the spellbook is still installed. Is it showing in your buy mode? Please clear your caches for good measure as well.

koapsychocore wrote:
I can't hire a butler. I call over and over, someone confirms, but no one ever shows up. I have all expansions, outdoor living sp, no mods or cc.

No problems with hiring a butler for a new game in Appaloosa Plains. Is this a game prior to pets or most recent patch?
ajarvis317
14 years ago
I have the Limited Edition, and I downloaded and installed the store but it does not show up in any part of the game to be placed on a lot.
cehall86
14 years ago
No, it's a new game in Appaloosa Plains. :/
Rarolina
14 years ago
Okay, I've deleted my caches, cleared out all custom content. I don't understand why, but whenever I'm actually playing the game it closes after 5 seconds. DEP doesn't say it's closing the game. If I let it sit there, it will still close, but it just freezes and closes and I can actually still see my sim behind the message of it not working. Does it for my previous families, too. What can I do? If I have to clean install everything is it possible to leave one expansion pack in (My Late Night is downloaded).

Manufacturer: Hewlett-Packard
Model: HP pavilion dv6 Notebook PC
Rating: 3.4
Processor: Intel(R) Core(TM) Duo CPU P7450 @ 2.13GHz 2.13 Ghz
Memory (RAM): 4.00 GB*
System type: 64-bit Operating System

*I set it to 20 GB, but it appears as 4.00, not sure if that is max or something