Re: Cannot register a digital copy of Sims 3 Supernatural

If your code does not work and you're positive it was entered correctly, you will need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.