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Re: Can't place any item from any inventory

OK.

I just backed up my current game. Do you think, if I uninstall my game and reinstall it, would my saved family still have the same problem?

7 Replies

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Try a new game first to see if that has the same issue. If not, reinstalling won't help since it's the game that has the issue.

  • Yep, new families have the same issue.

    Are you able to tell me anything about how MasterController might help solve my problem? Perhaps if you specifically knew you would have said so, and perhaps you can't get into specifics, but thought I'd ask. I'm trying to find that out elsewhere.

  • I downloaded an EA outfit and an empty Moonlight Falls neighborhood - would the latter be CC?

    If not, does the factory reset only fix problems caused by CC? 

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Factory reset fixes issues caused by faulty user data, not just cc.

    Make a backup and don't delete stuff and nothing will be lost.

  • We did the factory reset and it has fixed the error. We must have done it slightly wrong as we weren't able to get my backup games working, but that isn't a tragedy. There's a certain excitement about starting again. I'm just relieved I didn't have to uninstall and reinstall everything.

    Thanks for your help!

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