Re: Help! Black screen when playing the Sims 3

Hi there,

sorry it has taken me so long to reply. I did install a patch, which was recommended through Sims 3. I also for the first time used my Sim points and bought an object online. However since then I have both uninstalled the object, changed my screen resolution, restored my system to a previous time before installing the patch.. all to which have not helped my situation. I have tried lowering my graphics settings also. I did just get a message when I tried to start the game, which I have never seen. It said:

it looks like you have installed an unofficial game modification that does not match your current version of the sims 3. uninstall these modifications or get updated versions of them - or you may experience crashes or significant bugs.

Can you help me to figure out what this message is talking about? I am not sure what I must uninstall.

Is it better to backup my games, uninstall the last expansion pack and then reinstall?

This message usually appears if you have an incompatible core mod in your game.

Do you have any mods in ?

I take it that mods - modifications could be things like custom content that I have downloaded? I have different skins, objects, clothing, hairstyles etc in my game. Perhaps they are incompatible with the latest patch? I tried to run the game without custom content and it seemed fine, however I only tried it for a short time, I will test it out properly today. Should I remove all custom content and then slowly reinstall them in groups to see which one is causing the problem?

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

This will remove all cc. If it works, you can start putting stuff back one by one until you find the guilty party.