@ItsCrazyCookie The EA advisors are incorrect, obviously, but they still can't grant you the pack. While the process did work for a while, it's no longer possible to manually grant KPST to an account, even if it's just granting the 64-bit entitlement. I'm sorry to say it, but there's nothing you can do here.
@puzzlezaddict I see, that's disappointing but at least I have a clear answer now. Thanks so much! (Edited to tag correctly).
@ItsCrazyCookie I had told to support rep about 64 bit entitlement few days ago, the support rep said that there's no seperated 64 bit version of Katy Perry's Sweet Treats, the 32 bit version automatically work with the 64 bit version. Is it possible to download it at 32 bit version - > stuff pack - > and download the pack there?
@ItsCrazyCookieGlad it worked☺️ I think EA messed up the 32 bit download and overlooked, causing the pack can't be downloaded on 64 bit.
