Re: Lost serial number
using a code from online is a big no no...if your legal game is regestired in your origin account then you can download that
if in the event you need to contact CS here's how
They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later. See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.htm
