@rkat7 wrote:I play The Sims 3 on a Mac, and I'm having two issues right now:
1) Since updating to the most recent patch, my game keeps telling me (upon initial startup) that it can't verify my disk and then force-quits the game. I know it's not my mods (I only use one mod), or my custom content because I had a lot of it prior to the patch, and the problem only started up immediately after the patch finished and I loaded the game. This was about a week ago. The only way around this that I found so far is to simply restart the game and then I can play it.
2) Shortly after installing Roaring Heights (standard package), upon second loadup the game suddenly started using sped-up audio that sounds high-pitched... not just in-game but the opening cinematic, loading screen and build/buy mode music too. The only way around this problem is to manually quit using the in-game menu and then restart the game.
The end result of these two problems is I have to endure the loadup process 3 times in a row.. which is slow enough on my 5+ year old mac computer. I'm really hoping I don't have to delete everything and reinstall everything.. because I'd sooner prefer sitting through 3x the startup process than have to reinstall and re-play through all the content I've put into this game so far... :/ My game was running totally fine prior to the most recent update.
EDIT: Just wanted to say I've seen the problem threads related to my first issue, am going to try the "solution" where you wait til the cinematic reaches a girl checking herself out, and you cancel at that moment.... if it works will say so, but seems like a pretty janky solution. The other solution is deleting all your custom content, but I clear my download window after installing everything so this would involve hunting down every single download I made, which is something I am not really up to doing.. (plus I read it doesn't always work).
Edit 2: Cancelling at the girl in pink checking herself out doesn't work. I contacted EA and they told me to repair my mac permissions, and that didn't work. They told me I also needed the origin launcher, so I got that (I hadn't played Sims 3 in a long time before I updated)... and it tells me I need to enter my serial number when prompted but I never get prompted so I don't know why it keeps telling me that, on top of that every time the game force-quits my origin launcher crashes... so now I'm just back to my "solution" of restarting the game 2 times in a row after the first attempt.
Hi
It is possible that your custom content and/or mod are conflicting with the latest patch. To quickly test this, as well as testing your game more generally, move your folder called 'The Sims 3' from inside the folder called 'Electronic Arts' within 'Documents' out onto your desktop. Then start the game. The folder will be freshly generated and you can test your installation minus old mods/CC etc. If it now works then you know there was something dodgy in your old folder. If there is no difference then you can simply delete the freshly generated folder and drop your old one back in.
Please do that first and see if it helps. In the meantime, I have also posted some information on the disc authorisation error below. See if any of that helps.
Caspin
Disc authorisation error - some possible solutions
Quite a lot of Mac simmers are plagued by an error messages stating that their disc cannot be verified and advising them to contact customer services. Sometimes this message comes up again and again, even though the disc is in the drive and is genuine, and it is very frustrating.
Things to try:
1. Check that you really do have the correct disc in the drive. To launch the game you should be using the latest disc in terms of release date (which may not necessarily be the last one that you installed). It's quite easy to pop in the wrong disc in error if you have a lot of expansions, so it's worth a quick check.
2. Examine the disc closely and see if there are any areas of damage such as small scratches. Ensure that the disc is clean and undamaged. If the disc is dirty or damaged it may stop functioning correctly. You can try to carefully clean the disc and then try again.
3. Ensure that your disc drive is working properly (it probably is fine, but let's rule out a problem with the actual drive). Try putting in a different disc, for example play a music CD or try a different DVD such as a film. Then you can be sure that it's only your TS3 disc that is a problem.
4. Sometimes the game is very temperamental. It will give the error message several times in a row, then will suddenly accept its authenticity and start working again. I've had this happen a few times for no apparent reason. Try popping the disc out and shut down your Mac. Restart and then pop the disc back in. Try to launch the game and see if works. Try this a few times and you might get lucky and find that it starts working again.
5. If you cannot get it to work, then you may wish to consider uninstalling the disc version of the game, then registering the game code on Origin so that you can download and install the digital version. This will not cost you any additional money because you already own a game code. Once you have installed a digital version of the game you will no longer need a disc (although you will instead have the potential hassle of using Origin).
