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puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

Re: missing d3d9.dll

@Ari204406  So you're not running SweetFX then?  (I just want to confirm.)

If not, there are a couple of file system checks you can run:

  • Hit Windows key-X
  • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
  • Inside the window that appears, copy “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes and enter
  • The system will start validating soon. If it throws an error, please list it here
  • After it reaches 100%, hit Windows key-X again
  • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
  • Inside the window, copy “sfc /scannow” without quotes and enter

Please post the message you receive after running the second command.

4 Replies

  • Ari204406's avatar
    Ari204406
    6 years ago

    Im not sue What SweetFX is but this is what i got when i did this i put it in 3 more times and the same.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Ari204406  It looks like you left out the spaces in the command, and also mistyped "online."  It might be easier to just copy the command into the window:

    DISM.exe /Online /Cleanup-image /Restorehealth

    And the same for the second one:

    sfc /scannow

  • Ari204406's avatar
    Ari204406
    6 years ago
    For some reason it doesnt let me paste when i right click ill try to put it in now
  • roberta591's avatar
    roberta591
    Hero (Retired)
    6 years ago

    @Ari204406   Intel has a newer video driver for the Intel HD Graphics 4000. You need to update the driver. Your computer only has 32Mb of dedicated video memory and the minimum requirement for this game is 128Mb. Your computer has only 37.8Gb of free space and IMO is less then you need for a 3D graphical gaming computer. I recommend updating the video driver and freeing up as much space as you can on the hard drive and see if that helps.

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