How many expansion packs do you have? If it is just the one just go to controll pannel, uninstalll and uninstall the game and reinstall see what that gets you.
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You can go into the sims foulder documents>electronic arts>sims 3 then look in downloads i think to find stuff that was downloaded from exchange like gifts and things hard to find or write down things when downloading from exchange to find again later when you get what you need out of the foulder leave it be. go to control pannel find uninstall and uninstall everything from latest to oldest after copying your cc or exchange which you can paste in different foulder or on desktop to get later. after unstalling try reinstalling all stuff including base game from oldest to latest. Not a definite soloution but its worth a shot. Follow this link for better instructions read whole thing before proceding. Good luck! Hope that it works for you! http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall
have you tried send sim to dresser plan outfit to see if the clothing ISthere and use the mirror change apperance for new hair
