Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Re: Origin/the sims 3 Error 12/13

Edit: did not mean to post in my thread. But now that Im here, still no word back from EA but I emailed them with more info.

9 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Heard back from EA and everyone should still be able to bypass the launcher and origin to play. EA told me this function is working on theri computers. They feel if someone is being blocked from starting the game from TS3W file it is some kind of security block causing it. I let them know about my new computer in the mail and will update them when I do a new install.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    That is simply not true.

    You can only bypass the launcher if you have the old version installed. The new one won't let you.

    Do let us know what happens when you get the new computer. Make sure you download the old version. You're game should not be prepatched if you start the game after downloading. It should be at 1.0. If it's at 1.42, you have the new version (still don't know if having both on your account does prevent you from downloading the old one)

  • Anonymous's avatar
    Anonymous
    12 years ago

    I agree with you and not with EA so as soon as I get my new computer set up I will let you know

  • Anonymous's avatar
    Anonymous
    12 years ago

    Crin and Robert new computer is here and it is a little diffrent than 8. Need to get use to 8.1. What do I need to shut down to install the sims without interfearence. This computer also came with McAfee which I will remove should I remove before install, Mc Afee is activated automatically. They did not even ask me if I wanted it!  Im getting rid of it anyway

  • Anonymous's avatar
    Anonymous
    12 years ago

    Right out of the box 46 automatic updates and now errors in DxDiag in installing ipdates. Did call HP for help to fix. CS is clueless.

    Diagnostics
    ---------------

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket -1280926170, type 5

    Event Name: ScriptedDiagFailure

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: Microsoft Corporation.WindowsUpdateDiagnostic.5.0

    P2: RC_DataStore/0x80070490RC_GENWUError/0x80070490

    P3: 1.0.0.0

    P4: Default

    P5:

    P6:

    P7:

    P8:

    P9:

    P10:




    +++ WER1 +++:
    Fault bucket , type 0

    Event Name: ScriptedDiagFailure

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: Microsoft Corporation.WindowsUpdateDiagnostic.5.0

    P2: RC_DataStore/0x80070490RC_GENWUError/0x80070490

    P3: 1.0.0.0

    P4: Default

    P5:

    P6:

    P7:

    P8:

    P9:

    P10:




    +++ WER2 +++:
    Fault bucket 90262552687, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16384

    P2: 80073cf9

    P3: 00563009-B9BF-43A4-8B4E-5ACE3172912B

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER3 +++:
    Fault bucket 90237169195, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16384

    P2: 80073cf9

    P3: DB395EBA-B78A-44EA-897F-8FC02E1CEC51

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER4 +++:
    Fault bucket -370604265, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16384

    P2: 80073cf9

    P3: 2DDF83CB-B38E-443E-8BD9-A92D564A2851

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER5 +++:
    Fault bucket 90241322540, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16384

    P2: 80073cf9

    P3: 16AB8F8D-1DD7-4CF2-A866-8061EBC7FE68

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER6 +++:
    Fault bucket -227634760, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16384

    P2: 80073cf9

    P3: 4167B48C-EF57-4495-BFF4-21127968D593

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER7 +++:
    Fault bucket -805710112, type 5

    Event Name: PnPRequestAdditionalSoftware

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: x64

    P2: HID\VEN_HPQ&DEV_6001

    P3: 6.3.0.0

    P4: 0409

    P5: input.inf

    P6: *

    P7:

    P8:

    P9:

    P10:




    +++ WER8 +++:
    Fault bucket -915261097, type 5

    Event Name: PnPGenericDriverFound

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: x64

    P2: ACPI\VEN_SYN&DEV_1E97

    P3:

    P4:

    P5:

    P6:

    P7:

    P8:

    P9:

    P10:




    +++ WER9 +++:
    Fault bucket 90235125830, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16384

    P2: 80073cf9

    P3: 22B94DB0-B8BA-452B-9B9D-6FD299BA1B76

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:





  • Anonymous's avatar
    Anonymous
    12 years ago

    Got rid of some of the errors in my dxdiag. Still trying to figure out the rest below.  Robert if you read this need help on windows 8.1 TY! Want to clean install the sims but making sure all my updates are correct

    Diagnostics
    ---------------

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket 90263072793, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: 7808BE23-84F0-4A32-8733-E7C007F163F3

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER1 +++:
    Fault bucket 90235163558, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: 4058F12A-DF3D-4DDB-B9C1-22549DC5AC0E

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER2 +++:
    Fault bucket 90257744711, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: C22F180D-1C22-4318-B177-8427E697E671

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER3 +++:
    Fault bucket -312142649, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: DE323AF5-28CA-4BAB-A85B-B074001783BF

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER4 +++:
    Fault bucket 90241944337, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: 2CB9AEE4-A8A6-4BA5-B438-8D99E59FB315

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER5 +++:
    Fault bucket -312142646, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: 2DDF83CB-B38E-443E-8BD9-A92D564A2851

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER6 +++:
    Fault bucket 90237169917, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: DB395EBA-B78A-44EA-897F-8FC02E1CEC51

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

    P8:

    P9:

    P10:




    +++ WER7 +++:
    Fault bucket 90241229428, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: 311C94BA-37D9-4B38-ABE1-9C0BD0BB8E56

    P4: Download

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    P8:

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    +++ WER8 +++:
    Fault bucket 90204440718, type 5

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: 791BCFB5-1ABF-47F7-B653-F789B56655DB

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    P7: 80070020

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    +++ WER9 +++:
    Fault bucket , type 0

    Event Name: WindowsUpdateFailure2

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: 7.9.9600.16422

    P2: 80073cf9

    P3: F9158DB5-472A-42E4-9011-8755FFD0E881

    P4: Download

    P5: 105

    P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

    P7: 80070020

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  • Anonymous's avatar
    Anonymous
    12 years ago

    Gamming mouse update now conflicting with windows 8.1. I fix one error in my DxDiag a new one appears. Robert how are you getting 8.1 to not get any errors? I cant find fixes for some of these problems. I am not calling HP in India to help fix my problems since each time I get CS there most dont know what they are doing and my  first computer got messed up. My computer out of teh box would not update, This morning some CS rep told me not to update some things told me it would ruin my computer. Did I listen to him no. Good thing I didn't since it took care of some issues in my DxDiag.  If you have HP computer don't call HP support in India for help they will ruin your computer!

  • Anonymous's avatar
    Anonymous
    12 years ago

    was on the phone with microsoft for 5 hours. Windows 8.1 has updating issues. We fixed that. Still have errors in my DxDiag with gaming mouse so I need to remove it. Did a clean install of the game with all security off. I used the old version of the sims base game download with new origin and I can bypass the launcher. My Launcher is messed up things grayed out just like every other install I did on windows 8. No way to tell if the patch is causing this or windows 8 and could be a video card issue too since card is new and not supported. Im on my old computer right now. I have to add security to new computer and get the game to accept my video card. Will update when I fix everything

  • Anonymous's avatar
    Anonymous
    12 years ago

    Crin, Heard back from EA , I asked them to test what you said about old and new games prior and after 2012, bypassing the launcher and new and older vesions of Origin. They ignored my request and closed the case. I guess people who can't bypass the launcher and origin to play are on their own!

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