I may add this is a brand new copy from Target.
Forum Discussion
1 Reply
Hi there
The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, serial-code and the like related issues.
Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281
Best of luck and happy gaming
