Re: Sims 3 expansions missing
I have been reading the past few days on Facebook and the problem seems to be with charge backs. Whoever originally purchased the codes (and then resold them to simmers) has initiated a charge back with their credit card company. Basically this means that they tell the CC company that they did not authorize the initial purchase and the CC company gives them their money back. So, the CC company goes back to EA/Origin and voids the payment. Now, EA/Origin is revoking usage rights for the games that they are being forced to refund the money for. There is a petition on change.org to try to get folks their games back since they bought them in good faith. All of this goes back to the original reseller on ebay (or where ever you buy cheap game codes). They are trying to get their money back from their CC and keep the money folks paid them for codes.
Contact EA/Origin and see if they can help you. Also...contact the site you purchased the codes through. EBay should give you your money back...IDK about other sites!