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Re: Sims 3 Game Freezes and won't unfreeze PLEASE HELP!

@Spellbound18  So even though your saves freeze while your sims are sleeping or going to bed, there's no pattern to the time?   It still could be an error in the world, although the fact that the time varies makes some problems less likely.  Still, if you happen to use NRaas mods, a good place to start would be with a MasterController reset of the town.  (Click on City Hall and select NRaas > MC > Town Options > Reset Everything.)  Load the save and let the clock run for a few in-game minutes before running the command, then use "Save as" to rename the save, quit (without saving, as a separate step), delete the cache files, reload, and see how the save runs.

If you don't have MasterController, try moving your affected sims out of and back into their house.  The most thorough approach is to go to Edit Town, evict the household, save the house itself to the in-game bin, bulldoze the lot, place the copy of the house, and move your sims back in.  If you do all of ths in one Edit Town session, without saving and replacing the sims themselves with a bin copy, they'll keep their jobs and relationships but lose their promised wishes and opportunities.  After they're back in their house, save as, quit, delete the cache files, reload, and test.

The reason I asked about switching saves at the Main Menu is that doing so can often transfer data from the first save to the second, thereby corrupting the second save.   And it only takes one time to cause a problem.  It's never a good idea to switch this way unless you don't save your progress in the second town, as in maybe you load it to check something but quit right away.  But if the two affected saves haven't been loaded this way, it's not the problem.

You also don't need to delete the worldcache files; doing so can slow down your game somewhat as the files get rebuilt.  If you're sick of emptying out FeaturedItems, you can make the folder read-only, which (usually) prevents the game from adding to that folder.

I don't know of any issues with Queenstown specifically, although I didn't do a thorough search.  It's possible that the world has problems, but it's also possible that this is somewhat random.

You can also list your mods if you want, except for any that are adult-themed, so to speak.  You can talk around those, or just PM me a list of mods if you'd prefer.  There are still plenty of Sims 3 mods floating around that are outdated or poorly made, and the presence of one could account for the freezing as well.

15 Replies

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    I tried what you recommended but it didn’t work my game still froze. I even decided to not put her to bed to see if it was her sleeping the problem if so I could just cheat her energy but it is not her sleeping the problem. After a few minutes it froze again. I’ll List my mods folder below. Also I use CC Magic for my cc so everything listed below are just mods.

    ALLS3SLIDERS(LegitLovely)

    BrntWafdlesFreshCutDay3.0IPwater

    BWCharlotteClearEyesDEFAULT

    Pretty_In_Pink_CAS_Screen_jimTNW

    simmaterial_girl_wall_decor

    ccmerged

    cmomoney_PoesPlayer

    infantfeet

    Misty_University Life rabbit hole rugs

    NRaas Career

    NRaas CareerDataSchool

    NRaas MasterController

    NRass PortraitPanel

    NRaas StoryProgression

    NRass Traveler

    sclub ts3 mod ea eyelash removal fm

    sclub ts3 eyelash n3a

    AdditionalActivities

    Clubs and Activities

    Hospitality Apprenticeship 

    ICT Apprenticeship 

    Learning Apprenticeship 

    PropertyServices Apprenticeship 

    Vet-Nursing Apprenticeship 

    I also have a bunch of full time and part time jobs. I got them, the Apprenticeships, and the clubs and after school activities from missy’s. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  Okay, while nothing jumps out about the mods, it's a good idea to test with none at all, and no cc, just to see whether it helps.  The freezing without your sim gooing to bed suggests it's a world issue, for example, a sim changing into a broken outfit.  Just to make things simple, move your entire Sims 3 game folder out of Documents\Electronic Arts and onto your desktop.  Take CCMagic out of the picture (I'm not sure exactly how it works, having never used it myself) as well.

    Launch the game to the Main Menu, tweak your settings if you want, quit, open the Saves folder inside the game folder you moved, copy one of your affected saves, and paste it into Saves inside the new folder.  Load that save and see whether you get the same freezing.  If you do, add MasterController to the new game folder, do another town reset, and test again.

    You don't mention NRaas ErrorTrap or Overwatch, but these two are great at cleaning up all kinds of game corruption.  It might help to add them here; they'll work on their own, without any need for you to fiddle with settings.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    I did as you said and my game was no longer frozen which is great but I had a bunch of CC and store content installed that I want to keep so I just put my old sims 3 file back in my Electronic Arts folder and figured out that that was what was causing the freezing. I had a bunch of unwanted CC in my launcher but couldn’t get rid of it because I had bad CC in my game that would crash my launcher. I keep a backup of all my cc so I’m going to generate a new sims 3 file and add my CC back in being aware of the bad CC. I’ll test that and see if it fixes the problem.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    None of what I suggested worked. CC was missing and I have a bunch of stuff I want to keep is there any other solution you could come up with. I truly don’t know what to do at this point. I’ve never had this problem before and now I’m concerned I’ll never be able to play the game anymore.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  If your game runs correctly with no mods or cc, and it crashes with mods and cc present, then the problem is one or more of those files.  This doesn't mean you need to get rid of all your custom content, just that you have to sort through it to find the bad files.  The 50/50 method works well when you have a lot of cc; even thousands of items can be sorted in a dozen or so tests.  Add half your cc back in and test.  If you don't get a crash, the problem is in the other half, so remove the half you just tested and test half of the remaining files (25% total).  If the first half does cause a crash, split it in half and test, etc.

    There's no reason to think you won't be able to play anymore.  At worst, you might lose some cc you like but that causes problems in your game.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    Ok I’ll try but if it’s problems with CC in my launcher (which most likely it is) I won’t be able to do the 50/50 method. I’d have to delete everything from my launcher because I delete my download and dcbackup. I know I have bad CC in my game because my launcher crashes whenever I try to uninstall CC from the installed content page. So if I try to uninstall CC from the installed Content tab my launcher would just crash. I don’t have a problem with deleting everything in my launcher and just putting my store content back in which I know is safe.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  You can certainly rebuild your launcher cc from scratch, or you can sort through the .dbc bundles individually to see which one(s) you need to delete.  This is a great guide; scroll down to Method by Mell:

    https://sims3.crinrict.com/en/2011/01/tutorial-how-to-get-rid-of-unwanted-custom-content.html

    Any .dbc bundle that causes a crash can be examined for bad cc on its own in the launcher.  If you can't figure out which files to delete, or you can't uninstall them at all, you can simply remove the entire bundle.  Be sure to renumber the other .dbc files so that the numbers run consecutively, or the launcher may not read the higher ones.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    Ok so it’s not my launcher that’s the problem. I ticked the run with out CC button and my game still froze so I’m going to try the 50/50 method like you recommended with cc magic and hopefully I can figure out what the problem is. Although what would happen if it’s not my CC that’s the problem. Based off of the testing I did previously when my game ran fine it seams like it would be CC that’s the problem but if it’s not then What?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  If the game ran well in a clean folder, then at the very least, you know you can play.  Instead of experimenting with your existing game folder, and all the files it contains, it's probably easier to copy one of your affected saves into a new folder and start adding cc to that.  So you'll have removed all the other complicating factors and can focus on whether the cc itself causes any problems.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    I found out that it was one of my hairs that was causing the problem. However I have over 300 hair styles in my game So I disabled my hairs and created a new folder for my hairs in CC Magic. I keep a backup of my CC but I had about 100 extra hairs in CC Magic that I didn’t have saved so I created a new folder for my hairs and put the ones I had saved in that new folder to test and see if my game would run. The problem is still there so I most likely will have to get all new hairs. As I have no clue what hair is causing the error and trying to sort through 300 hairs is going to be a hassle. My game is now freezing at 4:43, I ran the save and it is stopping at 4:43 am. And with how cc Magic works the 50/50 method wouldn’t work that well.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  You can still test the hairs separately in a clean folder.  If it's only one hair that's causing problems, eight or nine tests with the 50/50 method should do the trick.

    If  you run into any more issues, let me know.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    Ok so for the past few days I’ve been trying to come up with solutions but the problem has now changed and it’s weird. I completely got rid of my old hair file in CC Magic . It was large and over crowded and I had hairs in there I didn’t want in the first place but couldn’t get out. So I went and downloaded all new hairs from a safe place so I knew that the hairs would no longer be the problem. When I put it in my game the freezing was no longer occurring which was great. But when I added the rest of my CC back in the glitch persisted. I did the 50/50 method and got down to 5 categories that in game together are causing the freezing to occur once again. I haven’t tested them one at a time but I’ll list the items that seem to be freezing my game now.

    Makeup

    Accessories

    Cars

    Eyes

    Build/Buy

    Skins

    When I went CC shopping for new hairs I also downloaded new Build/Buy objects, accessories, and clothes. I got all of it from the same places. IfcaSims for my hairs and Lana CC Finds for everything else. However the other categories listed were not touched and now there glitching. Clothes is not listed up above because that category is not causing any problems even though I added new CC. I don’t know if it is the program and I just need to put the CC in my game via mods folder or if it’s the actual CC it self. This is really confusing as I had no problem with these categories before and now my game is still freezing. This is very concerning because I’m basically back to square one. If my CC is the problem then I’d have to get rid of it. But if it’s not I don’t know what could be causing the problem?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  You've already established that your save runs fine without certain cc files in a certain configuration.  The question is how much time you now want to spend trying to isolate the exact file or combination of files that cause the freezing.  You can still test in batches, or use the 50/50 method, to try to figure it out.  Or you can try with and without CC Magic, which works great for many people but does sometimes cause problems.

    Or, if you're getting increasingly frustrated, you can get rid of the new items and play without them, or at least without many of them.  At this point, with your save already working some of the time, it might be easier to just go without a category of items that's causing trouble, or else add just a few files you really want and ditch the rest.

    For what it's worth, Lana CC Finds is an aggregator, not a creator, so you probably have a number of different creators' items in your game.  Some creators are more reliable than others, and of course even the good ones can make mistakes.

  • Spellbound18's avatar
    Spellbound18
    6 years ago

    Thank you for the help. I apologize if you felt bothered. I seem to have given off that vibe and that was never my intention. I just wanted help and was becoming frustrated with no result. Thank you for trying to help. I replaced my old sims 3 file with my new one and added all my store content and my library back into my game. I identified 3 categories that was freezing my game so I removed all 3 and and am just going to delete all the CC and replace it with new CC. I might try the 50/50 method with my Build/Buy CC as that has the most package files. Thank you for the help and I apologize again if I bothered you or came off a rude.❤️

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Spellbound18  You didn't come off as rude, just frustrated and (understandably) confused as to why this problem was happening and was so stubborn.  But custom content can be finicky like that.  There's unfortunately not much to do other than test the cc or delete it and start fresh.

    That's why I didn't respond earlier: I didn't think I could give any other useful advice.  (And I didn't see your edit until now.)  I know this process is frustrating and tedious to work through, but there really aren't any good shortcuts.  And since you've already narrowed down the categories that cause the crashing, it seems like you're well on your way, whether you end up deleting everything or doing more testing.

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