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Re: Sims 3 launcher not working. I press play and it crashes.

@lozzomatic wrote:

Help me EA forums, you're my only hope.

That's a lot of pressure, and I'm not sure I can handle it.

All joking aside, it is in fact your processor that doesn't work well with Sims 3. But it's simple enough to fix: you can either run Process Lasso and limit the game to one CPU core while it's loading, or you can use a PowerShell script someone posted. Detailed instructions, from the same person who posted about both workarounds, are here (PowerShell script) and two posts down (Process Lasso):

https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/m-p/11185318#M249291

You can find the script itself here:

https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/m-p/11144265#M249006

You don't need to add new .sgr files or edit your existing ones, but if you want to get your GPU recognized, let me know. It doesn't have much of an impact on performance, and you can still set the graphics options to whatever you want, but lots of players like doing it anyway.

2 Replies

lozzomatic
3 years ago
One thing I forgot to mention is that I can't properly get my graphics card recognised as I need to edit my DeviceConfig file. Of course the DC file can only be edited when my Sims 3 game boots up, otherwise it's blank. I can't get past the launcher, so the file remains blank and un-editable.
I would prefer to have the card recognised even if the performance improvement is barely noticeable, but for now I'd just settle on it bloody working, lol
puzzlezaddict
Hero+
3 years ago
@lozzomatic You don't need to edit deviceconfig.log: it's just output, a report of how the game reads your hardware at the time of launch. You could edit it to say absolutely anything, or delete it outright, and it would still be recreated with the same info the next time the game loaded.

Please first make sure you can play at all (by using one of the workarounds I posted earlier) before editing the .sgr files, as the edits themselves occasionally cause problems. If the game opens, great, you can move on to getting the card recognized. Go into deviceconfig, copy the text between "Graphics device info" (about 25 lines down) and "Options" (about 40 lines down), and paste it here. That will tell me how to identify your graphics card in the game's database.