Re: Sims 3 registration

For account issues, you have to contact an EA game advisor--https://help.ea.com/contact-us.  I know they're super swamped at the moment, so maybe that's why.  [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
  Please keep in mind they're located in California and therefore are in the Pacific time zone.  Best of luck.