Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Approved

Re: sims 3 there was an error during startup please see the log for more details

i had this same problem, no solutions worked. then i discovered the problem is in the registry! the base game entry in the registry is pointing to the wrong location! i also recommend you note down the location that it thinks its in becuz your update files will probably be there and you'll have to move them manually!

i think the update patcher does this if your game is installed anywhere other than the default location which is C:\Program Files (x86)\Electronic Arts\Sims 3 if i remember correctly

incase you dont know or forgot

  • Expand the HKEY_LOCAL_MACHINE folder.
  • Expand the SOFTWARE folder.
    • For 64-bit systems, expand Wow6432Node
  • Expand the Electronic Arts folder.
  • Expand the Sims folder.

2 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    What am I supposed to do after I expand these folders in the registry?

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    I found that what fixed for me was if you are on Windows 8 that you need to run the game in compatibility mode for Windows 7 and run it as an administrator then it works. I tried all the other solutions and this is the one that finally worked.

Featured Places