I just bought the Palace of Versailles, and for some reason, it is showing that I purchased it twice and took 865 sim points twice to purchase it both times! Is there anything I can do to get my sim points back and only have it purchased one time? I dont need two of them!!!
yes for overcharges/refunds you need to contact CS
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
