Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Re: The Sims 3 Exception Raised notice on a mac


@tombromley123 wrote:

I have a slight problem playing the sims 3. When you choose your household, it loads and during the loading process, a message comes up saying Unhandled page fault on write access to 0x00000000 at address 0x006e4ac1. Do you wish to debug it ? Clicking yes or no does the same thing. This problem has gone on for a while and I would seriously like to play it. My system is a 2013 MacBook Pro 13" intel dual-core i5 processor, with 128GB of storage and 4GB RAM. I have two expansion packs, seasons and pets.


Hi

Unfortunately it is common error when playing on Mac. There are a few things you can try.

Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

I restart my computer before I play TS3. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.

Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.

Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating to at least that level. The current patch is 1.67.

For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here: http://bluebellflora.com/how-to-play-the-sims-3-on-a-mac/

Caspin

No Replies

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,399 PostsLatest Activity: 2 months ago