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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

Re: unable to login to sims3 account via launcher

@genfoch01  I wouldn't be surprised if the launcher also can't handle the other symbols in your password.  It's worth testing even if you later revert the password to the original or something else with symbols.  Please clear Edge's IE mode data, if any exists, each time you change the password.  Additionally, go into Documents > Electronic Arts > The Sims 3 > Downloads and delete the file labeled [your email].bin, if it exists, each time the launcher or in-game login fails.

1 Reply

  • genfoch01's avatar
    genfoch01
    3 years ago

    Thank you so much for the response. It was indeed the password.  so it seems sims 3 cant use any special characters at all!  so I changed my EA password to 64 alphanumeric characters and was able to log in. I so owe you a beer (or other drink of you choice)

    Thanks!!     

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