Re: Unable to start game Service initialization failed (0x065d0274)

DxDiag

If i try to move the entire folder from EA > sims3 > to the desktop it readys Error is keeping you from copying the file, CASPartCache.package... interestingly it says date modified 1/19/2019. 

@ChrisHasToeFur  I'm glad to hear it worked.  It sounds like you may have some old Sims 3 user data, perhaps synced from OneDrive—that would explain the 2019 date for the cache file.

By the way, you'll get much better in-game performance if you plug your monitors into your graphics card rather than the motherboard.  This is a diagram I like to borrow from someone else:

A 1050 ti should have both DisplayPort and HDMI ports, so no need for any extra cables.

Oh jeeze, that's embarrassing- you were totally right lol- Thank you, I just switched it over. XD Thanks again! 

Hi!

I'm having the same problem. It worked all right until i updated my pc to windows 11. I have it on steam (which says there are some files missing or whatever when i run dignostic), tried to move the folder like you said, tried to uninstall, CCleaner the register, install again and.. nothing. I even tried to manually see if something was wrong in the regedit files (even if i don't understand much of it, if I'm being honest..) and still nothing ☹️

I have attached the DxDiag.. some ideas?

@MyosotisMauve  If you use a third-party antivirus app, please disable it temporarily, just long enough to test.  If you only use Windows Defender, please see whether Controlled Folder Access is enabled, and if so, disable it and test.  This guide is for Windows 10 and Sims 4, but the settings should be the same.

https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

In either case, if this works, it's easy enough to set exceptions—I'm not suggesting you go without virus protection.  But it's important to find out whether this is in fact the issue.

Before trying to play, please repair the game in Steam (again), the verification of the local files it sounds like you already did.  And when you say you tried to move the Sims 3 folder, did it actually move, or did you get an error or see the folder duplicate?  If there's still a Sims 3 folder present, that's probably because of OneDrive, and at any rate that needs to be addressed.

Hi!

Thank you very much for your answer. I tried your solution and, actually, I had the "Controlled Folder Access" enabled so I disabled it.. and still didn't work. But!! But I noticed then that some other app were not working as well, so I tried to Google a generic error and it actually was a windows update which was making problem all over. I uninstalled it and it finally worked!

Just in case someone else has this problem, the windows 11 update was the KB5012643 (something about the framework).

Thank you again!

I also have this problem. I just bought the game today had some launcher  issues, but i fixed them somehow but now i have this issue and i just want to play. I am on a windows 11 and i do think that im ok in terms of RAM CPU and GPU. Anyway here's the Dx.Diag file:

@LOL44l  This error is often related to broken or missing registry references, among other things.  So the first question is, did you uninstall any packs without removing their associated registry entries?  Do you use a cleaner app that might have interfered with or removed some of the entries?  Did you try to move the game's install location after the fact?  What kind of install is this: EA App, disc, Steam, or something else?

Additionally, if you use a third-party antivirus, please try disabling it long enough to test Sims 3.  It's possible that you'd also need to repair the game with the antivirus disabled, which you can do in various ways depending on the type of install.  In the EA App, it's under Manage > Repair; Steam has Properties > Local files > Verify integrity of the game files; disc installs need the Super Patch.

Thank you for the quick reply. I have i uninstalled packs that i do not own with registry editor. I do not use any cleaner apps. I did not move anything after installing the game trough origin. I installed the game+ Into the Future EP and Movie stuff trough a ea app key.

@LOL44l  The antivirus could still be a problem, so please do try disabling it if you haven't already and you use a third-party program.  If you only use Windows Defender, find out whether Controlled Folder Access is enabled, and if so, either disable it or set exceptions for TS3.exe and EADesktop.exe.  This guide was written for Sims 4, but the relevant settings are the same:

https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

If that doesn't help, please do a clean uninstall of Sims 3 and the EA App with Revo Uninstaller.  Start with Sims 3:

• Download Revo Uninstaller (the free version is fine) from here.
• Launch Revo, select Sims 3 from the list, and click Uninstall.
• Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
• Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
• Close Revo, and restart your computer.

I don't have instructions for uninstalling the EA App at the moment, but it should be straightforward.  Restart your computer, install the App, and create a new folder into which you'll be installing Sims 3.  The folder should be on the root level of the drive of your choice, e.g. C:\Games, not C:\Program Files\Games.  When installing Sims 3, you'll be able to choose this folder.

If you do use a third-party antivirus, please disable it while installing the game, and try to play once before reenabling it.  If this works, you can set exceptions for TS3.exe and EADesktop.exe.  And if you use Controlled Folder Access, you may need to reapply the settings after reinstalling.

@Staurn926Dark  The link is to a file on your desktop, which I can't access.  Please instead attach it here: choose Reply (not Quick Reply), click the browse button next to the paper clip icon below the text field, and find your dxdiag.