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Re: Vertical Challenge Rock Wall causes crash

@leverettken  Please test the climbing wall in a new save.  You don't have to spend much time on it; just load Sunset Valley, pick one of the rich households to play with, plunk down a climbing wall or two, and see whether the sims can use them.  If it still doesn't work, try uninstalling and reinstalling the wall in the launcher.

If the wall works in the new save, the issue is likely something in your current save.  It's worth testing with another sim, just in case your main sim is the problem; you don't need to save your progress afterwards.  You can also try selling and rebuying the wall, or placing it somewhere else on the lot, preferably somewhere open with no other objects around.

10 Replies

  • leverettken's avatar
    leverettken
    5 years ago

    @puzzlezaddict Thanks for your quick reply! I tried in a new game first and it still quit, then uninstalled and redownloaded it and tried in a new game again, and no luck!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @leverettken  Please move your entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop.  When you open the launcher, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily not read by the game.)  Don't add any of your existing content to the new folder; just download a fresh copy of the climbing wall, install it, and let me know whether it works in a new save.

    If it doesn't, I'll try messing around with it myself.  I own the wall but haven't installed it, but I can experiment a bit.  Please also let me know what kind of install you have: Windows and Origin/disc/Steam, or macOS 32-bit or 64-bit.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @leverettken and @jbd00  Sorry for the late reply.  I didn't have time to do this before, but last night I reinstalled all the premium content I own and tested most of it.  (I didn't have a toddler to test those items and was too tired to manufacture one.)  The rock wall caused a crash for me as well, but none of the other items did, which I really wanted to check before reporting it.

    Having said that, if you own any other premium items, please test them and let me know whether they work.  I don't own everything, especially the items that come with certain venues, so I can't be sure that the rock wall is the only one affected.  Regular (non-premium) items shouldn't be affected since they're just new versions of existing base game objects.

    Edit:  attaching crash log

  • jbd00's avatar
    jbd00
    5 years ago

    Just tested all my premium content items (which covers about everything xD I had no life back then)

    Only experienced crash with the climbing wall.

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