Forum Discussion

Re: Vertical Challenge Rock Wall causes crash

@puzzlezaddict Thanks for your quick reply! I tried in a new game first and it still quit, then uninstalled and redownloaded it and tried in a new game again, and no luck!

9 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @leverettken  Please move your entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop.  When you open the launcher, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily not read by the game.)  Don't add any of your existing content to the new folder; just download a fresh copy of the climbing wall, install it, and let me know whether it works in a new save.

    If it doesn't, I'll try messing around with it myself.  I own the wall but haven't installed it, but I can experiment a bit.  Please also let me know what kind of install you have: Windows and Origin/disc/Steam, or macOS 32-bit or 64-bit.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @leverettken and @jbd00  Sorry for the late reply.  I didn't have time to do this before, but last night I reinstalled all the premium content I own and tested most of it.  (I didn't have a toddler to test those items and was too tired to manufacture one.)  The rock wall caused a crash for me as well, but none of the other items did, which I really wanted to check before reporting it.

    Having said that, if you own any other premium items, please test them and let me know whether they work.  I don't own everything, especially the items that come with certain venues, so I can't be sure that the rock wall is the only one affected.  Regular (non-premium) items shouldn't be affected since they're just new versions of existing base game objects.

    Edit:  attaching crash log

  • jbd00's avatar
    jbd00
    5 years ago

    Just tested all my premium content items (which covers about everything xD I had no life back then)

    Only experienced crash with the climbing wall.