Re: what to do if your expansion pack doesn't pop up on the sims 3 launcher?

@mymwelody  Is there a way to check the purchases from newegg.com?  If you read the ad in newegg it says the codes are sold and shipped by K4play in GB. I'm not getting a good feeling about K4play and newegg is having trouble (probably an under statement) with several South Korean banks (something about massive fraud). I could not find newegg.com or K4play as being authorized vendors. You need to contact newegg first, then K4play. If you don't get any satisfaction from the seller and see if they can do a chargeback I recommend reporting the sale to the financial institution you use (or if you used paypal) and see if they can do a charge back. It probably would not hurt to place a report with the BBB. A good guess is K4play does NOT have authority to sell codes for EA products. If the codes are not sold through the owner of the product (EA) - the owner has the right to deauthorize the code from their system (the word piracy comes to mind). Sorry tou had this happen but you do have options.