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Anonymous
10 years ago
Approved

Re: you must be online when logging in for thefirst time!!! HELP!!!!

@shadow33490

Try the steps given in the following article:

http://answers.ea.com/t5/Origin/HOW-TO-Fixing-quot-Origin-Login-Unavailable-quot/td-p/3218195?

Spoiler

1. Go to control panel.
2. Go to Internet options.
3. Click the connections tab and at the bottom of the window click on LAN SETTINGS.
4. uncheck the option Use a proxy server for your LAN.
5. Click Apply.
6. Close Origin restart the program and computer.

Also you can try to go to your appdata: %appdata%\..\local and ..\roaming and delete the Origin folders, restart your PC and now try and login again.

If the issue persists, delete the Origin Offline Cache file.

  1. Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
  2. Navigate to the Offline Cache file.
    • Win 7/Vista/Win8: C:\ProgramData\Origin\DownloadCache\
    • Win XP: C:\Documents and Settings\All Users\Application data\Electronic Arts\Origin\DownloadCache\

Note: These files might be hidden, if so, press Alt, select Tools, then Folder Options.  
Select the View tab, then check Show hidden files, folders, and drives.

  1. Delete the Offline Cache file.
  2. Reset the Windows Host File: http://support.microsoft.com/kb/972034
  3. Reboot your computer.
  4. Run Origin and login.
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