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Krazykoolaid43's avatar
Krazykoolaid43
Rising Novice
2 months ago

The Sims 3 Dragon Valley

So i bought the Dragon Valley Gold Edition from the EA App and the world isn't showing up at all, vie tried logging in on here (sims 3 Page)  with the same email that i use on the EA App and all my other games are Registered except for dragon valley and the ones i downloaded from the disc, Any idea on how i can get it to upload or the town to work??? It shows up in the EA App that its downloaded but its not showing up in my sims 3 downloads either from the starting page, I was really stoked to try it but its not giving... Kind of a shame and the EA Forums of people having this same issue isn't really helpful because it led me here (Sims 3 Page)  but i never received a code either from downloading the add-on, according to google it says you wont receive a code because the app redeems it automatically for you so you don't need a physical code, again PLZZZZ HELPPP MEE :))

8 Replies

  • sparkles8595's avatar
    sparkles8595
    Seasoned Newcomer
    2 months ago

    The code I received was in my email that came with the confirmation code (the receipt), but it didn't work on the sims 3 website. Maybe yours will?

  • Krazykoolaid43's avatar
    Krazykoolaid43
    Rising Novice
    2 months ago

    Hmm i just checked my email and i tried to enter it in the Redeem a code, it said it was already used??? Ive never tried this code nor did i know i had one til i read your reply, is this the same issue you had?

  • Krazykoolaid43's avatar
    Krazykoolaid43
    Rising Novice
    2 months ago

    Thank you, thats what i thought but i didnt want to seem like a Karen to ask for one, how would i do that?

     

  • Krazykoolaid43  You need to talk to a real person to get a refund.  DLC for EA games isn't eligible for automatic refunds, and Sims 3 is no exception, but a support rep can process the refund if you can show that you're unable to use what you bought.

    You wouldn't be a Karen simply for asking for a refund for something that clearly doesn't work.

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