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Andre001507's avatar
Andre001507
Seasoned Newcomer
4 months ago
Solved

The Sims 3 launcher has stopped working.

I was playing last night, but today the game has stopped working. The launcher opens, but it's just blue and the launch button is gray. I uninstalled my mods folder to make sure that wasn't the cause...
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    3 months ago

    Andre001507​  The fact that the game is working again means something in the old folder was the problem.  You can of course test your mods, but don't be surprised if adding the entire folder back stops the game from opening.  In that case, split your mods and test until you find the culprit.

    If the Mods folder is fine, you can add your other content to the new Sims 3 folder, a little at a time.  If you run into trouble with the process, please see the "rebuilding your user folder" section of this post for further help:

    [Read First] Running Sims 3 in Windows | EA Forums - 8323446

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 months ago

Andre001507​  I apologize for the late reply.  Please move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.  When you open the launcher, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.

If that doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • Andre001507's avatar
    Andre001507
    Seasoned Newcomer
    3 months ago

    Okay, the game is running again. I still don't understand what the actual problem was, but the game is working again. Can I add my mods folder back now?

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