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SilverWolf0130's avatar
SilverWolf0130
6 years ago
Solved

[ARCHIVE] Gallery notification list not showing

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.60.54.1020 What...
  • crinrict's avatar
    crinrict
    3 years ago

    Archiving this thread as with the newest patch, the notifications were disabled until further notice.

    Once notifications go back up and there's still an issue, a new thread will be required.

SimGuruNick's avatar
SimGuruNick
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Is everyone who's seeing this getting a LastUIException (generated in \Documents\Electronic Arts\The Sims 4), like @SassiLassi mentioned? Thanks for the help!

SheriGR's avatar
SheriGR
Hero
6 years ago

@SimGuruNick Just checked. I see one from about 45min ago (probably when I opened the game and checked the first time), and I just opened it and tried again.

This LastUIException was produced/in my file a few minutes ago when I got back on to check:

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>4e4c70ef1f295e8e5e3b1347</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-02-05 19:12:49</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>4e4c70ef1f295e8e5e3b1347</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=9240</desyncdata></report>
</root>

This LastUIException was about 45min before that - probably when I first got on today plus 'connected to the gallery/online':

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>b83684a2bcc950595e3af789</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-02-05 18:34:51</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>b83684a2bcc950595e3af789</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/RequestData()&#13;&#10; at widgets.Exchange.Share.controls::HomepagePanel/SetOnlineMode()&#13;&#10; at set visible()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/OnPanelTabSelected()&#13;&#10; at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/SelectTabButton()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/OnTabButtonClick()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/SetSharePanel()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at olympus.core.widget::WidgetBase/Toggle()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=489196</desyncdata></report>
<report><version>2</version><sessionid>b83684a2bcc950595e3af789</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-02-05 18:35:04</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>b83684a2bcc950595e3af789</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=490426</desyncdata></report>
</root>

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