[ARCHIVED] [CD] [GTW] Retail worker/vets don't spawn for business as customer
Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? 100%
What is your current game version number? 1.103.250.1020
Wh...
We have a small but important update for you to address some critical issues that affect all players across Xbox One and PlayStation 4. Thank you for your reports and assistance in tracking down these issues. - Fixed an issue in which the game crashed or quit upon loading game saves that were created prior to the June 3rd update. - Fixed an issue in which Error code 122:1c9cf40 would appear and loaded the Manage World screen and prompted Simmers to restart the game.
With this, the crashing issue when loading your saves should no longer happen. 🙂
If you are still experiencing any issues after updating, please, look for a topic describing the same issue your game has or open a new thread .
@Arthur Gibraltar I took a quick look at your save and can duplicate the issue but only if the vet is owned by another family. They span fine if it's an unowned clinic.
I merged this with the retail thread for now but I still need to test retail.
Vet is unrelated to fame as it occurs with the pack disabled.
More testing later.
Retail and the vet clinic seem to behave the same way why restaurants only see to have the GF bug.
1. Running your own business --> Works
2. Visiting as non-owner but owned by another Sim --> No employees and hence no interactions in retail. In the vet clinic you can still sign in but you'll wait forever
3. Visiting as non-owner and no one owns business --> NPCs span fine and you buy stuff
@crinrict thank you very much! Yes, the problem also happens in my owned retails, sorry I didn't notice it before. I could only use the vet clinic by selling the business or quickly switching to the owner's household, opening the vet clinic, and then switching back to the client that was in the vet clinic. Although it's not a workaround because it's not a "stable" solution, as the game may despawn the npcs during the household switching.
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 3 years ago
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Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi01NzkteXlINFRQ?image-coordinates=0%2C0%2C128%2C128\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:the-sims-4-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:the-sims-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:the-sims-4-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"The Sims 4 Bug Reports - Archive","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":14624,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2022-06-18T18:21:32.415+01:00"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.labels.enabled.accessDenied","key":"error.lithium.policies.feature.labels.enabled.accessDenied","args":[]}}},"requireTags":false,"tagType":"FREEFORM_ONLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/"},"Rank:rank:13":{"__typename":"Rank","id":"rank:13","position":20,"name":"Seasoned Ace","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:192472":{"__typename":"User","id":"user:192472","uid":192472,"login":"filipomel","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"rank":{"__ref":"Rank:rank:13"},"email":"","messagesCount":1156,"biography":null,"topicsCount":54,"kudosReceivedCount":862,"kudosGivenCount":852,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-08-15T21:11:41.582+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:11638802":{"__typename":"ForumTopicMessage","uid":11638802,"subject":"[ARCHIVED] [CD] [GTW] Retail worker/vets don't spawn for business as customer","id":"message:11638802","revisionNum":2,"repliesCount":141,"author":{"__ref":"User:user:192472"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11638802"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11638802"},"body@stripHtml({\"truncateLength\":200})":" Product: The Sims 4 \n Platform: PC \n Which language are you playing the game in? English \n How often does the bug occur? 100% \n What is your current game version number? 1.103.250.1020 \n Wh...","body@stringLength":"2544","rawBody":"
Product: The Sims 4
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Platform: PC
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Which language are you playing the game in? English
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How often does the bug occur? 100%
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What is your current game version number? 1.103.250.1020
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What expansions, game packs, and stuff packs do you have installed? All EPs except Horse Ranch. Outdoor Retreat, Spa Day, Dine Out, Parenthood, Jungle Adventure, Dream Home Decorator. All SP except Vintage Glamour, Romantic Garden, and Paranormal.
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Steps: How can we find the bug ourselves? Go to one of the community lots mentioned in the save file provided as a customer.
\n
What happens when the bug occurs? Employees and customers don't show up and my sims are unable to purchase the items set for purchase by the lot owners. After testing from the retail owners side similar issues occur, customers don't show up and employees don't behave as they should. I also get a script error having MCCC installed. But I've tested for these issues both with and without mods and it persists.
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What do you expect to see? For retail stores to work as they should.
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Have you installed any customization with the game, e.g. Custom Content or Mods? Not now I've removed them.
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Did this issue appear after a specific patch or change you made to your system? yes, the latest one it seems.
\n
I am so sad to say that the retail shops I have spent years building and developing are completely broken after the latest patch/EP, being For Rent. I have a ton of retail shops scattered all throughout my game, but now when I visit them employees don't show up, customers don't show up, and the ability to select items to purchase them is completely broken.
\n
Here is a link to the save file in question: Sims 4 Save
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Magnolia Promenade has a grocery store that is now broken and not working, and willow creek has a farmers market that I've tested that isn't working. The issue persists in a vanilla game as well after removing all my mods.
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Edit By Crinrict: Added Tag to Title, Adjusted Title (still testing which scenarios are not working so title might still be off
Which language are you playing the game in? English
\n
How often does the bug occur? 100%
\n
What is your current game version number? 1.103.250.1020
\n
What expansions, game packs, and stuff packs do you have installed? All EPs except Horse Ranch. Outdoor Retreat, Spa Day, Dine Out, Parenthood, Jungle Adventure, Dream Home Decorator. All SP except Vintage Glamour, Romantic Garden, and Paranormal.
\n
Steps: How can we find the bug ourselves? Go to one of the community lots mentioned in the save file provided as a customer.
\n
What happens when the bug occurs? Employees and customers don't show up and my sims are unable to purchase the items set for purchase by the lot owners. After testing from the retail owners side similar issues occur, customers don't show up and employees don't behave as they should. I also get a script error having MCCC installed. But I've tested for these issues both with and without mods and it persists.
\n
What do you expect to see? For retail stores to work as they should.
\n
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now I've removed them.
\n
Did this issue appear after a specific patch or change you made to your system? yes, the latest one it seems.
\n
I am so sad to say that the retail shops I have spent years building and developing are completely broken after the latest patch/EP, being For Rent. I have a ton of retail shops scattered all throughout my game, but now when I visit them employees don't show up, customers don't show up, and the ability to select items to purchase them is completely broken.
\n
Here is a link to the save file in question: Sims 4 Save
\n
Magnolia Promenade has a grocery store that is now broken and not working, and willow creek has a farmers market that I've tested that isn't working. The issue persists in a vanilla game as well after removing all my mods.
\n
Edit By Crinrict: Added Tag to Title, Adjusted Title (still testing which scenarios are not working so title might still be off
"},"Conversation:conversation:11638802":{"__typename":"Conversation","id":"conversation:11638802","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11638802"},"lastPostingActivityTime":"2025-01-31T10:23:46.059Z","lastPostTime":"2025-01-31T10:23:46.059Z","unreadReplyCount":141,"isSubscribed":false},"ModerationData:moderation_data:11638802":{"__typename":"ModerationData","id":"moderation_data:11638802","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11638802_2":{"__typename":"Revision","id":"revision:11638802_2","lastEditTime":"2025-01-31T10:23:28.803Z"},"ForumReplyMessage:message:11638818":{"__typename":"ForumReplyMessage","id":"message:11638818","conversation":{"__ref":"Conversation:conversation:11638802"},"author":{"__ref":"User:user:4257028"},"revisionNum":1,"uid":11638818,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"subject":"Re: [ARCHIVED] [CD] [GTW] Retail worker/vets don't spawn for business as customer","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11638818"},"parent":{"__ref":"ForumReplyMessage:message:11638817"},"body":"@crinrict thank you very much! Yes, the problem also happens in my owned retails, sorry I didn't notice it before. I could only use the vet clinic by selling the business or quickly switching to the owner's household, opening the vet clinic, and then switching back to the client that was in the vet clinic. Although it's not a workaround because it's not a \"stable\" solution, as the game may despawn the npcs during the household switching.","body@stringLength":"549","rawBody":"@crinrict thank you very much! Yes, the problem also happens in my owned retails, sorry I didn't notice it before. I could only use the vet clinic by selling the business or quickly switching to the owner's household, opening the vet clinic, and then switching back to the client that was in the vet clinic. Although it's not a workaround because it's not a \"stable\" solution, as the game may despawn the npcs during the household switching.","kudosSumWeight":2,"repliesCount":0,"postTime":"2023-12-15T02:57:53.585Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11638818_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2737},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1740557683825":{"__typename":"CachedAsset","id":"theme:customTheme1-1740557683825","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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@Arthur Gibraltar I took a quick look at your save and can duplicate the issue but only if the vet is owned by another family. They span fine if it's an unowned clinic.
I merged this with the retail thread for now but I still need to test retail.
Vet is unrelated to fame as it occurs with the pack disabled.
More testing later.
\n\n
Retail and the vet clinic seem to behave the same way why restaurants only see to have the GF bug.
\n\n
1. Running your own business --> Works
\n
2. Visiting as non-owner but owned by another Sim --> No employees and hence no interactions in retail. In the vet clinic you can still sign in but you'll wait forever
\n
3. Visiting as non-owner and no one owns business --> NPCs span fine and you buy stuff
\n\n
Guessing it's the same issue for both.
","body@stringLength":"976","rawBody":"
@Arthur Gibraltar I took a quick look at your save and can duplicate the issue but only if the vet is owned by another family. They span fine if it's an unowned clinic.
I merged this with the retail thread for now but I still need to test retail.
Vet is unrelated to fame as it occurs with the pack disabled.
More testing later.
\n\n
Retail and the vet clinic seem to behave the same way why restaurants only see to have the GF bug.
\n\n
1. Running your own business --> Works
\n
2. Visiting as non-owner but owned by another Sim --> No employees and hence no interactions in retail. In the vet clinic you can still sign in but you'll wait forever
\n
3. Visiting as non-owner and no one owns business --> NPCs span fine and you buy stuff
\n\n
Guessing it's the same issue for both.
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