Forum Discussion
I'm having an issue with the following lot types:
- Vet clinics (vets not showing up, vet supply fridge is empty, pet never gets visited by vet even though I can check in)
- Retail lots (if I visit a retail lot as a non-owner sim, I'm unable to buy anything. Items don't show up for sale)
I've read that changing your "Get Famous" settings might help things, but nothing seems to work. Any help would be greatly appreciated!!
@SIMpleDigs Unfortunately, I couldn't reproduce your issues in my game. I have a save where I have sims who own a store, so I moved another (test) sim into the world, with a pet. I had him go to the default vet clinic that is in Brindleton Bay (that came with the pack). My test sim was able to find many items in the vending machine and purchase from it. He checked his dog in for a checkup, was seen promptly, and the dog got a vaccination.
He went to Paddywack's Emporium in Magnolia Promenade (the world and lot that came with Get to Work), and it was open and he was able to buy an item in the store from an employee.
However... it does get tricky with both types of business if they are owned by our sims instead of auto-run by the game...
They then traveled to the store my (other) sim family owns, and no one was there to wait in them so they could buy nothing. However, I left to Manage Worlds, took my (other) sims to their business and had them open it. Their employees came to the lot, then I saved and left. Now I went again to that lot with my test sim. He was able to purchase several items in the store my other sims owned, and even purchased from their Lice Cold Freezer, and all behavior there was as expected.
Note that I have played in the past with different sims that owned a vet clinic and found out the hard way (my dog almost died while I tried to have my vet treat her unsuccessfully), at least at that time a vet sim could not treat their own pet in the vet clinic they owned, if memory serves me on this. The vet had to take his own pet to a different vet clinic he didn't own and they treated it fine.
With those notes in mind, I'm not sure what is different in your game that's causing you issues. My only guesses would be:
- Perhaps you are experiencing some glitch or your game needs a game repair run?
- Perhaps your vet is trying to treat their own pet at their own clinic?
- Perhaps you are using a vet clinic/retail store that is different than the one that came with the pack and it has some missing or malfunctioning item/s?
- Perhaps you are visiting a store that one of your sims owns instead of the game owning/running it, and the store is not open when you visit it... or they have no employees to wait on the visitors?
- Or the biggie that catches people off-guard here and there... do you perhaps have (or had) any Mod/CC that may be bugging something out in the game? I will include in the spoiler below directions for testing without Mods/CC and their cache file...
- 9 days ago@SheriGR
I usually clear localthumbnailcache file and i have the same problem, since november. But since update it was endless loading sreens to go retail store, so i'm not sure if it's working now. But apparently this is a bug that can be related to for rent, and for rent itself sometimes has some bugs. I just want things working as they should, to make a smooth save file.
I love doing themes save files for when i'm in mood for something, as my moods to play certain playstyles diverses often and retail is what i use the most.- SheriGR9 days agoHero
@EtherealLith You have to do more than just remove that cache file to test without Mods/CC. I would also recommend that you do a game repair in the process in your case. Please try the following steps, all in this order, and without skipping any steps, even if you've done them before:
- Close your game.
- Move your Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder.
- If there is an update to your The Sims 4 game, please run that update.
- Next, run a game repair. Allow it to finish running for all of your packs before opening your game.
- Then check in a new game save to see if this issue is still occurring. You can test without saving.
However, this may solve some of your issues, but it's possible that if you're seeing the bug that this thread was merged into that you still will not see the employees in the store. However, if you're having endless loading screens and some issues not in this bug report, you could test this way to see if any of the issues you mentioned are removed in this test.
It's also possible if you're seeing endless loads that you could be seeing this bug: https://answers.ea.com/t5/Bug-Reports/OPEN-Endless-Loading-Crashing-when-trying-to-load-a-certain-lot/td-p/13326793/highlight/true. I added a comment to it with my testing details on a couple of lots that I made (comment #403) where I found that the issue triggering it, as mentioned also by Crinrict's testing, was that I had a certain set of numerous debug logs stacked in it and I added this to both of these lots... and when I could finally enter one of them in build mode and removed these numerous stacked logs, the issue stopped for the lot. So, is the endless loading for you from a lot you added something like that on, one you got from the gallery that may have the issue, or one of the premade lots that others are having the issue on in this other bug report?
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