Please use this thread going forward: [CD] [HR] Pets/Horses are black | EA Forums - 12143277
I've been having this problem when placing pets/families with pets, either in "create a sim" or in a lot, from the library and they become pitch black.
I have tried painting the pet and it "solves" the problem, but erases any custom texture/painting and reverts it to the default one before all the customization.
I have also tried to enter a world and create a new family to move in and add the pet form library then, instead of starting a new game from the menu and it seems to work, even though it is a many steps process compared to just choosing "new game" from the menu.
The pets I have created are mostly from 2020 and up, when I tried placing a pet I had shared to the gallery in 2019 it did not show this issue however.
I have had no problem with pet profiles being blacked out when saved in the library as some other people experienced.
Is there a solution to this problem? Sometimes if I insist long enough it seems to solve itself, only to happen again the next time I open the game.
Edit: I have just now tried going back to the main menu, selected "new game" to test it out and the pet placed from the library came out pitch black. Ok, expected.
Went back to a world, selected "create new family" to try again, and the issue followed, the pet came out pitch black. I am really upset with this issue.
