This should be fixed with today's new patch. Please let me know if it's not. And share your save file with me if you can! 🙂
Please zip up this folder: documents\electronicarts\thesims4\saves and drop the file to this Mediafire-Link to upload.
Please make sure to name the zip file with your user name and a tag-word of the issue.
Okay I uploaded it. Thank you!
Thanks
I'll make sure it goes to the right people
I have had this exact problem for months, with toddlers too. hair changing and eyes changing. always. it doesn't matter what save it's on, it doesn't matter if there are mods/CC or not, it always. changes. and it's always to red or blonde, usually blonde. so many people have been having this problem for so long, I feel as though it should've been fixed by now. if everything works for adults, everything should work for kids and toddlers.
EA QV TeamHi all.
We are still investigating this issue, Is anyone happy to provide the entire EA folder and Dxdiag on this one? Does anyone has a save which has no Mods or CC where this is occurring? If so please upload the files as per the post here
The bug (with both children and toddlers) occurs mostly with CC recolours. Will an attempt to fix that be made? I know the usual stance is that anything CC related is unsupported, but in this case it's not the CC itself that is causing the issue, as this isn't something that affects teens and older.
Pretty sure CC won't be fixed.
Did you check with the creators if they maybe updated their cc ?
@IrishMadCat_EA wrote:Hi all.
We are still investigating this issue, Is anyone happy to provide the entire EA folder and Dxdiag on this one? Does anyone has a save which has no Mods or CC where this is occurring? If so please upload the files as per the post here
I haven't played the sims 4 in awhile and when I began playing again I came across this bug. At first I thought it was the mods or the cc so I played the game without it but the hair color glitch is still there. The toddler and the children's hair color does not stay changed to the players' chosen color but is randomly decided by the game this bug is apparent in a game without the mods or any of the cc. Therefore it is not the cc or the mod's problem it is the game itself. It is extremely annoying and frustrating and dampens the gameplay.
EA QV Team@blueskye13 Do you have a save where this is occurring without CC or Mods? Are you happy to provide your EA folder and Dxdiag? If so please upload the files as per the post here and advise of which save the error occurs.
