Forum Discussion
EA_Cade
Community Manager
8 months ago
@Knotwise13 wrote:
@EA_Cade I’m on PS5. Console players cannot do this “fix”
Thanks, can you try the following please?
-
Fully close The Sims 4 on your PS5.
-
Make sure you have backed up your The Sims 4 data to the cloud (Settings > Saved Data and Game/App Settings. Select Saved Data (PS4). Upload)
- Navigate to Settings > Storage > Console Storage > Saved Data > PS4 Games. Then select the pencil icon to the right of The Sims 4, select User Data, OK and then select Delete in the bottom right corner. Note: MAKE SURE YOU ONLY SELECT USER DATA OR YOU WILL LOSE YOUR SAVED GAME
- Reopen The Sims 4 and resume your game.
And let me know if the Cozy Celebrations starter quest pops up after a few seconds?
Knotwise13
8 months agoSeasoned Veteran
@EA_Cade Actually after 30 minutes of game play the task window DID eventually show up. But I will bookmark these instructions if it breaks again, thank you
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