Hi @VampiresTeeth,
Our QA team is interested in one of your Save file of this household if possible. Do you still have one? Also can you let us know what hair & eyebrow color you picked originally, before it reverted? That info would help us greatly.
Thanks in advance!
Hello, @EA_Zoe
This has happend to every alien I've had. The aliens I've had had yellow and dark brown hair (no cc). How can I send you a file?
Thank you for your atention.
Thanks for your help@VampiresTeeth. As @crinrict suggested, you can upload a .rar or .zip archive of the save file to a 1-click hosting service (like dropbox) and send me the link by PM and I'll take care of the rest. Cheers.
Quick update: QA managed to reproduce the issue thanks to your information @VampiresTeeth. The next step will be for the studio to find out what's gone wrong and to fix the bug. Cannot predict when it will be fixed but keep an eye on the patch-notes in the upcoming months. Thanks for helping with the investigation!
I need help with this as well. It is driving me crazy lol.
I don't think there's a workaround. You'll need to wait until it's patched (again)
