[ARCHIVED] Family Fortune: Clear Negative Sentiments not Completing (1.109.207)

Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 2.5.8.2300
What expansions, game packs, and stuff packs do you have installed? Cats and dogs, get to work, my first pet stuff, throwback fit
Steps: How can we find the bug ourselves? I dont have an answer to how you would find it but i cant get past the scenario in family fortune
What happens when the bug occurs? I have restarted the game and continued to build their relationship, in their profiles there are NO negative sentiments
What do you expect to see? I expect to see the task completed after i complete the said task to enjoy the game. The grandmother already died and i cant do anything to complete and start a new one .
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

‌

[edit: email address removed] for a response please and thank you. 

ive attached screenshots showing eddie and avas negative sentiments are gone completely and no one else had any negative sentiments either . Ive reset the game . It doesnt need an update. Not sure how i can continue so i can feel complete and move onto next scenario .